Administration Guide for Oracle Self-Service E-Billing


What's New in This Release


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Enrolling and Logging In to the Command Center

Enrolling a System Administrator User

Creating a Password for Logging In to the Command Center

Logging In to the Command Center

Changing an Administrator's Password or Personal Information

Deactivating and Reactivating the Secure Administrator ID

Logging Out of the Command Center


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Creating Applications and Jobs

Creating a New Application

About Oracle Self-Service E-Billing Jobs

Creating a New Job

Changing a Job Configuration

Deleting a Job

About Data Protection


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Configuring Jobs

Billing Job Types

Configuring a StatementReady Job

Configuring a Notifier Job

Configuring a BatchReportScheduler Job

Configuring a PasswordExpNotify Job

Configuring a Purge Logs Job

Configuring a ReportCleanUp Job

Configuring a ShellJob

Configuring a HierarchyImporter Job

Configuring a HierarchyCopy Job

Configuring a HierarchyCleanUp Job

Configuring a HierarchyPurge Job

Payment Job Types

Configuring a pmtRecurringPayment Job

Configuring a pmtSubmitEnroll Job

Configuring a pmtConfirmEnroll Job

Configuring a pmtPaymentReminder Job

Configuring a pmtCheckSubmit Job

Configuring a pmtCheckUpdate Job

Configuring a pmtARIntegrator Job

Configuring a pmtAllCheckTasks Job

Configuring a PaymentDueNotification Job

Configuring a pmtCreditCardSubmit Job

Configuring a pmtPaymentRefund Job

Configuring a ThresholdExceedNotify Job

Configuring a pmtCreditCardExpNotify Job

Configuring a pmtCustom Job


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Administering the Live Production Process

Administering Jobs

Monitoring Production Jobs

Viewing Job Status

Viewing and Verifying Task Status

Canceling and Rerunning Failed Jobs

Starting a Job Manually


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Scheduling Jobs

Scheduling Jobs

Process of Configuring a Blackout Calendar

Creating a Blackout Calendar

Editing a Blackout Calendar

Deleting a Blackout Calendar

Applying a Blackout Calendar to a Job Schedule

Process of Configuring Job Alerts

Creating Alert Groups

Editing Alert Groups

Deleting Alert Groups

Creating Alert Profiles

Updating an Alert Profile

Deleting an Alert Profile

Applying Alerts to a Job Schedule


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Configuring the Payments Module

About the Payment Module Features

About the Transaction Manager and Payment Cartridges

Scheduling Payment Jobs

About Email Notifications

Setting Up PayPal Payflow Pro Certification (IBM WebSphere Users Only)

Configuring a Payment Gateway


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Payment Transactions

About Check Payment Transactions

Adding a New Customer Account for Check Payment Services

The Cycle of an ACH Check Payment Transaction

About Check Payment Status Flow

About Credit Card Payment Transactions

About Instant Credit Card Payments

About Scheduled Credit Card Payments

About Credit Card Payment Status

About the Address Verification Service

Viewing Payment Reports


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Recurring Payments

About Recurring Payments

About the Multiple Recurring Payment Feature

About the Recurring Payment Transaction Cycle

Database Tables Affected by Recurring Payments

Examples of Recurring Payment


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Reviewing Production Activity

About Job Reports

About Message Log Files

Monitoring Service Status

About Administrator Activity Auditing


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Administering the Database

Managing the Payment Module Database

Setting Enrollment Properties

Deleting an Application

About Purging Data

Purging Payment Account and Transactional Data

Purging Hierarchies and Hierarchy Assignments

Purging User Data

Purging Statement and Invoice Fact Data

Purging Validation Codes

Purging Administrator Activity

Purging Locked Administrators in Command Center

Purging Data in Batch

Process of Purging Sample Data

Auditing Purged Data

Running the Master Key Update


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Running the ETL Jobs Using Oracle Workflow Manager

Running the ETL_SUPER_PF_2 (ETL Loader) Job

Running the OLAP_ACCEPT_REJECT Job

Retrying the OLTP_LD_2 Job Process


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Error Messages

Command Center Job Error Messages

Payment Error Messages

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Administration Guide for Oracle Self-Service E-Billing Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Legal Notices.