What's New in Siebel Marketing Installation and Administration Guide, Version 8.1/8.2

Table 1 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 1 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.

Table 1. New Product Features in Siebel Marketing Installation and Administration Guide, Version 8.1/8.2
Topic
Description

About Implementing Siebel Open UI

Modified topic. The Marketing Calendar functionality and the CKEditor functionality are supported with the Siebel Open UI user interface framework.

About Creating Classification Rules for Bounce Messages

Configuring How the Bounce Handler Daemon Classifies Bounce Messages

New topics. You can create rules in custom configuration files to determine how the Bounce Handler Daemon classifies values in the delivery status notification messages received for undelivered emails.

Table 2 lists the features described in this version of the documentation that are new for Siebel CRM version 8.2.2.4. The features described in Table 2 were included in previous versions of Siebel CRM Release 8.1.1.x.

Table 2. New Product Features in Siebel Marketing Installation and Administration Guide, Version 8.2.2.4
Topic
Description

Configuring Social Sharing Communities for Email Treatments

New topic. The administrator can configure the social communities that are available for selection when Social Sharing URLs are used with email treatments.

NOTE:  The information in Table 3, which lists documentation changes for Siebel CRM version 8.1.1.10 or later, also applies to Siebel CRM version 8.2.2.4 or later.

What's New in Siebel Marketing Installation and Administration Guide, Version 8.1, Rev. D

Table 3 lists changes in this version of the documentation to support this release of the software.

Table 3. What's New in Siebel Marketing Installation and Administration Guide, Version 8.1, Rev. D
Topic
Description

Configuring Email Marketing Components for HTTPS Communications

New topic. It describes how to configure the Email Marketing Server components to support communications with Siebel Marketing using the HTTPS protocol.

(Optional) Verifying Email Marketing Component Configuration

New topic. It describes how to use the Email Marketing configuration check utility to verify that each of the Email Marketing components is set up and functioning correctly.

Administering Email Marketing

New topic. It describes the ongoing administration tasks that you perform to monitor and maintain Email Marketing.

Monitoring Email Sending Daemon Jobs Using the Jobs Console

Modified topic. It includes additional information on the functionality provided by the Email Marketing Jobs console.

Prioritizing Email Sending Daemon Jobs

New topic. It describes how to configure a priority threshold for email jobs. The priority threshold is the number of recipients that an email job must have so that its priority level is always maintained.

Disabling SMTP Command Pipelining

New topic. It describes how to disable Simple Mail Transfer Protocol (SMTP) command pipelining for the Email Sending Daemon.

About Email Marketing Log Files

New topic. It describes the log files generated by the Email Marketing Server and other files that are useful when troubleshooting email campaigns.

Configuring Email Marketing Server Logging

New topic. It describes how to configure the type and amount of information that is logged by the Email Marketing Server.

Setting Up Administrator Alerts for Email Marketing

Modified topic. It contains additional information on how to configure the Email Marketing Server to send alerts to the administrator if Email Marketing components malfunction.

Configuring the Status of Email Addresses

New topic. It describes how to configure the circumstances in which the status of a contact's email address is set to either Bad Address or Undeliverable in the EMAIL_STATUS_CD field of the S_CONTACT table.

Implementing Spam Scoring of Email Templates Using SpamAssassin

New topic. It describes how to integrate SpamAssassin with the Email Marketing Server so that users can generate spam scores for emails that are to be sent as part of a campaign.

What's New in Siebel Marketing Installation and Administration Guide, Version 8.2, Rev. A

Table 4 lists changes in this version of the documentation to support this release of the software.

NOTE:  The functionality described in this guide requires that you install Siebel CRM Release 8.2.2.2 or later. For information, see the applicable Siebel Maintenance Release Guide on My Oracle Support.

Table 4. What's New in Siebel Marketing Installation and Administration Guide, Version 8.2, Rev. A
Topic
Description

Activating Workflow Processes

Modified topic to update the list of workflow processes required for Siebel Marketing.

Configuring the Marketing Campaign Load Workflow Process

New topic. To optimize the time it takes for campaigns to load, records are now updated with a wave ID in batches. This topic describes how to configure the number of target records to be included in each batch.

Configuring the CKEditor File Manager

New topic. It describes how to configure the file manager used for browsing and selecting files and images when creating and editing HTML Web and email-offer templates.

Changes for Segmentation Bridge Users

Deleted topic. The information in this topic does not apply to Siebel CRM version 8.2.

Setting Up the HTML Editor for Automatic Uploads of Graphics

Deleted topic. The Ektron Editor has been replaced with the CKEditor for editing HTML template files. It is no longer necessary to upload images to the Web server before inserting them into template files.

Administering Email Marketing

Modified topic. You must share the job status directory of each Email Sending Daemon (ESD) instance with the other ESD instances for automatic failover to occur.

Installing the Web Survey Daemon

Modified topic to include information on creating a Windows service file for starting and stopping the Siebel Web Survey Daemon.

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