This chapter describes how to install and administer the Siebel Smart Answer Server. It includes the following topics:

• Components of Siebel Smart Answer Server
• Installation Prerequisites for Siebel Smart Answer
• Installing Siebel Smart Answer Server
• Installing Siebel Smart Answer as a Windows Service
• Running the Command Line Administration Tool for Initial Setup
• Installing the Siebel Smart Answer Administration Tool
• Installing the Siebel Smart Answer Adapter
• Uninstalling Siebel Smart Answer
• Siebel Smart Answer Server Directory Contents
• Running the Command Line Administration Tutorial
• Redeploying the Siebel Smart Answer Servers
• Installing the Siebel Smart Answer Administration Tool on Other Computers
• Siebel Smart Answer Error Codes