|
Siebel Email Administration Guide > Overview of Siebel Email Response > Methods for Deploying Siebel Email Response >
Siebel Email Response in a Global Environment
Siebel Email Response supports Unicode and filtering templates by using language and locale settings in a single Siebel environment. Whether or not the Siebel database uses Unicode, incoming email content is converted to Unicode. If the Siebel database uses Unicode, then all characters are saved in the Siebel database after the conversion. Any characters that the in-use code set does not support are not saved after the conversion. Table 4 describes the global deployment resources.
Table 4. Global Deployment Resources for Siebel Email Response
Topic About Global Deployment |
|
Configuring Siebel CRM for multiple languages. For general Unicode information, see the topics about global deployments. |
Siebel Global Deployment Guide Siebel Installation Guide for the operating system you are using |
Setting up global deployment, including the Smart Character Set feature. |
Global Deployment of Siebel Email Response |
Supported Siebel database code pages. |
Siebel System Requirements and Supported Platforms on Oracle Technology Network |
Supported languages. |
Siebel System Requirements and Supported Platforms on Oracle Technology Network |
|
