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Sun Fire V215 and V245 Servers Service Manual

819-3038-11



Contents

Figures

Tables

Preface

1. Diagnosing Server Performance and Faults

1.1 Diagnostic Tools Overview

1.2 Choosing a Fault Isolation Tool

1.3 POST Diagnostics

1.3.1 Starting POST Diagnostics

1.3.2 Controlling POST Diagnostics

1.4 OpenBoot Diagnostics

1.4.1 Starting OpenBoot Diagnostics

1.4.2 Controlling OpenBoot Diagnostics Tests

1.4.2.1 test and test-all Commands

1.4.2.2 What OpenBoot Diagnostics Error Messages Tell You

1.4.3 OpenBoot Diagnostic Commands

1.4.3.1 probe-scsi and probe-scsi-all Commands

1.4.3.2 probe-ide Command

1.4.3.3 show-devs Command

1.4.3.4 Running OpenBoot Commands

1.5 Operating System Diagnostic Tools

1.5.1 Error and System Message Log Files

1.5.2 Solaris System Information Commands

1.5.2.1 prtconf Command

1.5.2.2 prtdiag Command

1.5.2.3 prtfru Command

1.5.2.4 psrinfo Command

1.5.2.5 showrev Command

1.6 Recent Diagnostic Test Results

1.6.1 Viewing Recent Test Results

1.7 Additional Diagnostic Tests for Specific Devices

1.7.1 Confirming That the Internal Hard Drives Are Active

1.7.2 Confirming That the External Hard Drives Are Active

1.7.3 Confirming That the DVD Super-Multi Drive Is Connected

1.7.4 Checking Network Connections on the Primary Network

1.7.5 Checking Network Connections on Additional Network Interfaces

2. Replacing Hot-Pluggable and Hot-Swappable CRUs

2.1 Devices That Are Hot-Pluggable or Hot-Swappable

2.2 Hot-Plugging a Hard Drive

2.2.1 Removing a Hard Drive

2.2.2 Installing a Hard Drive

2.3 Hot-Swapping a Fan Tray

2.3.1 Removing a Fan Tray

2.3.2 Installing a Fan Tray

2.4 Hot-Swapping a Hard Drive Fan Tray

2.4.1 Removing a Hard Drive Fan Tray

2.4.2 Installing a Hard Drive Fan Tray

2.5 Hot-Swapping a Power Supply

2.5.1 Removing a Power Supply

2.5.2 Installing a Power Supply

3. Replacing Cold-Swappable FRUs

3.1 Safety Information

3.1.1 Safety Symbols

3.1.2 Electrostatic Discharge Safety Measures

3.1.2.1 Using an Antistatic Wrist Strap

3.1.2.2 Using an Antistatic Mat

3.2 Procedures for Parts Replacement

3.2.1 Required Tools

3.2.2 Powering Off the Server - ALOM Command Line

3.2.3 Powering Off the Server - Graceful Shutdown

3.2.4 Powering Off the Server - Emergency Shutdown

3.2.5 Extending the Server to the Maintenance Position - Rackmounted Servers Only

3.2.6 Removing a Server From the Rack

3.2.7 Performing Electrostatic Discharge - Antistatic Prevention Measures

3.2.8 Removing Power From the Server

3.2.9 Removing the Rear Cover

3.2.10 Removing the Bezel

3.2.11 Removing the Front Cover

3.2.12 (Sun Fire V245) Removing the Air Baffle

3.2.13 (Sun Fire V245) Installing the Air Baffle

3.3 Removing and Installing FRUs

3.3.1 Removing PCI-E and PCI-X Cards

3.3.2 Installing PCI-E or PCI-X Cards

3.3.3 Removing PCI-E and PCI-X Riser Boards

3.3.4 Installing PCI-E or PCI-X Riser Boards

3.3.5 Removing DIMMs

3.3.6 Installing DIMMs

3.3.7 Removing the Motherboard Assembly

3.3.8 Installing the Motherboard Assembly

3.3.9 Removing the Power Distribution Board

3.3.10 Installing the Power Distribution Board

3.3.11 Removing the Front Indicator Board

3.3.12 Installing the Front Indicator Board

3.3.13 Removing the Fan Tray Connector Boards

3.3.14 Installing the Fan Tray Connector Boards

3.3.15 Removing the Front I/O Board

3.3.16 Installing the Front I/O Board

3.3.17 Removing the DVD Super-Multi Drive

3.3.18 Installing the DVD Super-Multi Drive

3.3.19 Removing the Hard Drive Backplane

3.3.20 Installing the Hard Drive Backplane

3.3.21 Removing the Hard Drive Fan Tray

3.3.22 Installing the Hard Drive Fan Tray

3.3.23 (Sun Fire V245) Removing the Hard Drive Fan Tray Connector Board

3.3.24 (Sun Fire V245) Installing the Hard Drive Fan Tray Connector Board

3.3.25 Removing the Battery

3.3.26 Installing the Battery

3.3.27 Removing NVRAM

3.3.28 Installing NVRAM

3.4 Procedures for Finishing Up

3.4.1 Installing the Front Cover and Bezel

3.4.2 Installing the Rear Cover

3.4.3 Reinstalling the Server in the Rack

3.4.4 Returning the Server to the Normal Rack Position

3.4.5 Applying Power to the Server

A. DIMM and PCI Card Guidelines

B. Customer and Field-Replaceable Units