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Sun Fire X4800 Server Product Documentation
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Document Information

Using This Documentation

Hardware Installation

Operating System Installation

Administration, Diagnostics, and Service

Diagnostics Guide

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems

DIMM Fault LEDs

About DIMM Fault LEDs

How to Read the DIMM Fault LEDs

Identifying DIMM Error Messages

How BIOS POST Memory Testing Works

How to Interpret DIMM Error Messages in the SEL

Correcting DIMM Errors

How to Isolate and Correct DIMM ECC Errors

BIOS POST

Default BIOS Power-On Self-Test (POST) Events

BIOS POST Errors

Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

How to Use the ILOM Web Interface to View the Sensor Readings

How to Use the ILOM Command-Line Interface to View the Sensor Readings

Viewing Fault Status

How to View Fault Status Using the ILOM Web Interface

How to View Fault Status With the Command-Line Interface

Clearing Faults

How to Clear Faults in the Web Interface

How to Clear Faults Using the Command-Line Interface

Viewing the ILOM System Event Log

How to View the System Event Log Using the ILOM Web Interface

How to View the System Event Log With the ILOM Command-Line Interface

Clearing the System Event Log

How to Clear the System Event Log Using the ILOM Web Interface

How to Clear the System Event Log Using the ILOM Command-Line Interface

Interpreting Event Log Time Stamps

Resetting the SP

How to Reset the ILOM SP Using the Web Interface

How to Reset the ILOM SP Using the Command-Line Interface

Creating a Data Collector Snapshot

How to Create a Snapshot With the ILOM Web Interface

How to Create a Snapshot With the ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Standard Scripts

How to Perform Immediate Burn-In Testing

How to Create and Save Scripts for Deferred Burn-in Testing

Viewing the Pc-Check Results

How to View Pc-Check Files With the Text File Editor

How to View Test Results Using Show Results Summary

How to Print the Results of Diagnostics Tests

Index

Default BIOS Power-On Self-Test (POST) Events

At system startup, the BIOS performs a power-on self-test that checks the hardware on your server to ensure that all components are present and functioning properly, identifies the events that can occur during BIOS POST, and specifies whether these event can prevent the host from powering on.

Event
Cause
Boot continues on host?
User password violation
Attempt to enter password fails three times
No
Setup password violation
Attempt to enter password fails three times
No
Correctable ECC
Correctable ECC (error correction code) error detected
Yes
Uncorrectable ECC
Uncorrectable ECC error detected
Yes
No system memory
No physical memory detected in the system
No
No usable system memory
All installed memory has experienced an unrecoverable failure
No
Boot media failure
No removable boot media is found
Yes
CMOS is set to optimal default
Load optimal default
Yes
CMOS time and data error
RTC is invalid
Yes
IOH errors reported
IOH errors
Yes
CMOS battery low
CMOS battery is low
Yes
System restart
System boot initiated
Yes
Initiated by hard reset
Boot process started by hard reset
Yes
Memory initialization
Memory sizing is occurring

System firmware progress

Does not apply
Motherboard initialization
Primary CPU initialization
Does not apply
Secondary processor initialization
Secondary CPU initialization

System firmware progress

Does not apply
Initiated by warm reset
Boot process started by warm reset
Does not apply
Embedded controller management
Management controller initialization
Does not apply
PCI resource initialization
BIOS initializes PCI resources
Does not apply
Video initialization
BIOS initializes video
Does not apply
USB resource configuration
BIOS configures USB resources
Does not apply
Option ROM initialization
BIOS initializes Option ROMs

System firmware progress

Does not apply
Not enough option ROM space allocated for device
BIOS cannot copy an option ROM to memory. This is likely due to a large number of PCIe Express modules (PCIe EMs) attached to the system.
Booting over a PCIe EM might not be possible.
User initiated system set up
End user initiated access to BIOS Setup utility

System firmware progress

Does not apply
User initiated boot to OS
System boot initiated

System firmware progress

Does not apply
No bootable media
Nothing to boot from
No
PXE server not found
Boot error - PXE server not found
No
ACPI power state
Soft-off power on (S0) or off (S5)
Does not apply
Not enough IO address space allocated for device
Cannot allocate resources to an onboard device (PEM, REM, FEM), and slot is disabled
Yes