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Sun Fire X4800 Server Product Documentation
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Document Information

Using This Documentation

Hardware Installation

Operating System Installation

Administration, Diagnostics, and Service

Diagnostics Guide

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems


About DIMM Fault LEDs

How to Read the DIMM Fault LEDs

Identifying DIMM Error Messages

How BIOS POST Memory Testing Works

How to Interpret DIMM Error Messages in the SEL

Correcting DIMM Errors

How to Isolate and Correct DIMM ECC Errors


Default BIOS Power-On Self-Test (POST) Events


Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

How to Use the ILOM Web Interface to View the Sensor Readings

How to Use the ILOM Command-Line Interface to View the Sensor Readings

Viewing Fault Status

How to View Fault Status Using the ILOM Web Interface

How to View Fault Status With the Command-Line Interface

Clearing Faults

How to Clear Faults in the Web Interface

How to Clear Faults Using the Command-Line Interface

Viewing the ILOM System Event Log

How to View the System Event Log Using the ILOM Web Interface

How to View the System Event Log With the ILOM Command-Line Interface

Clearing the System Event Log

How to Clear the System Event Log Using the ILOM Web Interface

How to Clear the System Event Log Using the ILOM Command-Line Interface

Interpreting Event Log Time Stamps

Resetting the SP

How to Reset the ILOM SP Using the Web Interface

How to Reset the ILOM SP Using the Command-Line Interface

Creating a Data Collector Snapshot

How to Create a Snapshot With the ILOM Web Interface

How to Create a Snapshot With the ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Standard Scripts

How to Perform Immediate Burn-In Testing

How to Create and Save Scripts for Deferred Burn-in Testing

Viewing the Pc-Check Results

How to View Pc-Check Files With the Text File Editor

How to View Test Results Using Show Results Summary

How to Print the Results of Diagnostics Tests


Advanced Diagnostics

Advanced Diagnostics are used to test an individual device on the system. Most of the selections on this menu display information about the corresponding devices, and then offer a menu of testing options. For example, to test CPU 0, you can select Advanced Diagnostics Tests, and then select Processor, and then select CPU0.

Note - If you do not know which device to test, see Burn-In Testing.

The following table gives the name and a brief description of many of the selections in the Advanced Diagnostics Tests menu.

Note - Some of the tests in the table might not be applicable for your server.

Table 6 Advanced Diagnostics Test Menu Options

Displays information about the processors and includes a Processor Tests menu.
Displays information about the memory, and includes tests for the different types of system memory.
Displays information about the motherboard, and includes a Motherboard Tests menu.
Floppy Disks
Not applicable.
Hard Disks
Displays information about the hard disk, and includes a Hard Disk Tests menu.
Not applicable.
ATAPI Devices
Not applicable.
Not applicable.
Serial Ports
Displays information about the serial ports and includes a Serial Port tests menu.
Parallel Ports
Not applicable.
Includes an ATA test menu. Select the serial ATA driver to test.
Displays information about the USB devices on the system and includes a USB Tests menu.
Not applicable.
Displays information about SCSI devices and includes a SCSI tests menu.
Performs network register controller tests.
System Stress Test
Exercises and checks the CPU, memory, and hard drive.
Includes a Keyboard Test menu with options for performing different tests on the keyboard.
Displays information about the mouse and includes a menu to test the mouse on the system.
Not applicable.
Displays information about the video card. Initially, the monitor might flicker, but then the system brings up a Video Test Options menu that enables you to perform various video tests.
Firmware– ACPI
Displays information about Advanced Configurable Power Interface (ACPI) and includes an ACPI Tests menu.