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Sun Fire X4800 Server Product Documentation     Sun Fire X4800 Server Documentation
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Document Information

Using This Documentation

Product Information Web Site

Documentation and Feedback

About This Documentation (PDF and HTML)

Contributors

Change History

Hardware Installation and Product Notes

Hardware Installation

Installation Overview

Front and Back Features and Components

Unpacking the Server and Identifying the Rack Mounting Hardware

Installing the Server In the Rack Using the Standard Rack Mounting Kit

Installing the Server In the Rack Using the Universal Rack Mounting Kit

Removing the Server From the Rack

Cabling and Power

Getting Service for Your Server

Managing Your Server

Setting Up the Preinstalled Solaris Operating System

Communicating With the ILOM and the System Console

I/O and Interrupt Resource Allocation

Sun Fire X4800 Server Specifications

Product Notes

Overview of the Sun Fire X4800 Server Product Notes

Supported Software and Firmware

Hardware Issues

Oracle Solaris 10 Operating System Issues

Linux Issues

Oracle VM Issues

Windows Operating System Issues

ESX Issues

Oracle ILOM Issues

Oracle Hardware Installation Assistant Issues

BIOS Issues

Operating System Installation

Oracle Solaris Operating System

Introduction to Oracle Solaris OS Installation

Preliminary Tasks Before Installing An OS

Creating a Virtual Disk

Solaris OS Installation Tasks

Linux

Introduction to Linux Installation

Oracle Hardware Installation Assistant

Preliminary Tasks Before Installing An OS

Selecting a Media Delivery Method

Installing Oracle Linux

Installing Red Hat Enterprise Linux

Installing SUSE Linux Enterprise Server

Configuring a Linux Server to Support PXE Installation

Identifying Logical and Physical Network Interface Names for Linux OS Configuration

Windows

Introduction to Windows Installation

Windows Installation Task Overview

Getting Started With the Windows Server 2008 Installation

Selecting a Media Delivery Method

Oracle Hardware Installation Assistant

Downloading Server Software

Configuring a Remote Console

Creating a Virtual Disk

Installing Windows Server 2008

Updating Critical Drivers and Installing Supplemental Software

Incorporating Device Drivers into WIM Images for WDS

Identifying Network Interfaces in Windows

Oracle VM

Introduction to Oracle VM Installation

Preliminary Tasks Before Installing an OS

Installing Oracle VM

ESX

Installing VMware ESX 4

Installing VMware ESXi 4.0 Installable

Booting From OS Distribution Media

Administration, Diagnostics, and Service

ILOM Supplement

Overview of the ILOM Supplement

Introduction to Oracle ILOM Software

How to Access the Console

Updating Firmware

Indicators, Sensors, and Traps

Diagnostics Guide

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems

DIMM Fault LEDs

About DIMM Fault LEDs

How to Read the DIMM Fault LEDs

Identifying DIMM Error Messages

How BIOS POST Memory Testing Works

How to Interpret DIMM Error Messages in the SEL

Correcting DIMM Errors

How to Isolate and Correct DIMM ECC Errors

BIOS POST

Default BIOS Power-On Self-Test (POST) Events

BIOS POST Errors

Using the ILOM to Monitor the Host

Viewing the ILOM Sensor Readings

How to Use the ILOM Web Interface to View the Sensor Readings

How to Use the ILOM Command-Line Interface to View the Sensor Readings

Viewing Fault Status

How to View Fault Status Using the ILOM Web Interface

How to View Fault Status With the Command-Line Interface

Clearing Faults

How to Clear Faults in the Web Interface

How to Clear Faults Using the Command-Line Interface

Viewing the ILOM System Event Log

How to View the System Event Log Using the ILOM Web Interface

How to View the System Event Log With the ILOM Command-Line Interface

Clearing the System Event Log

How to Clear the System Event Log Using the ILOM Web Interface

How to Clear the System Event Log Using the ILOM Command-Line Interface

Interpreting Event Log Time Stamps

Resetting the SP

How to Reset the ILOM SP Using the Web Interface

How to Reset the ILOM SP Using the Command-Line Interface

Creating a Data Collector Snapshot

How to Create a Snapshot With the ILOM Web Interface

How to Create a Snapshot With the ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Standard Scripts

How to Perform Immediate Burn-In Testing

How to Create and Save Scripts for Deferred Burn-in Testing

Viewing the Pc-Check Results

How to View Pc-Check Files With the Text File Editor

How to View Test Results Using Show Results Summary

How to Print the Results of Diagnostics Tests

Service Manual

Sun Fire X4800 Server Service Manual Overview

Server and Component Overview

Power and Reset

Removing and Installing Components

Sun Fire X4800 Server Service Procedures, and Information

Sun Fire X4800 Server Specifications

Index

BIOS POST Errors

Each power-on self-test (POST) diagnostic is a low-level test designed to pinpoint faults in a specific hardware component. If a POST diagnostic discloses an error, it typically reports the following information about the error:

The following table lists some of the error messages that could appear during the POST diagnostics along with instructions for how to possibly resolve the error reported.


Note - Contact Oracle service for information on interpreting and applying the ILOM log information that you receive on these errors.


BIOS POST Error Message
Error Type
Resolution
Uncorrectable Error Detected on Last Boot:IOH(0) Protocol Error (Please Check SP Log for more Details)
IOH error
Check the SP event log in ILOM for more details.
Uncorrectable Error Detected on Last Boot:IOH(0) QPI [x] Error (Please Check SP Log for more Details)

Note - Where QPI [ x] equals 0 for QPI Link 0 or 1 for QPI Link 1.


IOH error
Check the fault management function and the SP event log in ILOM for more details.
Uncorrectable Error Detected on Last Boot:IOH(0) PCI-E [x] Error (Please Check SP Log for more Details)

Note - Where PCI-E [ x] port number can range from 1 to 10 depending on the PCI root port on IOH.


IOH error
Check the fault management function and the SP event log in ILOM for more details.
Uncorrectable Error Detected on Last Boot:IOH(0) ESI Error (Please Check SP Log for more Details)
IOH error
Check the fault management function and the SP event log in ILOM for more details.
Uncorrectable Error Detected on Last Boot:IOH(0) Thermal Error (Please Check SP Log for more Details)
IOH error
Check the fault management function and the SP event log in ILOM for more details.
Uncorrectable Error Detected on Last Boot:IOH(0) Miscellaneous Error (Please Check SP Log for more Details)
IOH error
Check the fault management function and the SP event log in ILOM for more details.
Uncorrectable Error Detected on Last Boot:IOH(0) VT-d Error (Please Check SP Log for more Details)
IOH error
Check the SP event log in ILOM for more details.
BMC Not Responding
ILOM error
This error message might appear if an internal error occurs during the SP/BIOS communication. This error might require you to restart the SP.
Hard disk error
SAS error
Check the SP event log in ILOM for more details.

Note - These error messages appear when the BIOS is attempting to configure SAS devices in POST.


Bad PBR sig
Hard disk error
This is caused by a corrupted or nonexistent partition table on the disk drive. A disk utility (Solaris format or Linux fdisk) must be used to format the tables again.
RAM R/W test failed
Memory test failure
Check the SP event log in ILOM for more details.

Note - This type of error typically indicates that the RAM read/write test failed.


CMOS Battery Low
CMOS battery error
  • Check the SP event log in ILOM for more details.
  • If necessary, replace CMOS battery.

  • CMOS Checksum Bad
  • CMOS Date/Time Not Set

CMOS error
Check the SP event log in ILOM for more details.
Password check failed
Password check error
Check the SP event log in ILOM for more details.

Note - This type of error indicates that the password entered does not match the password specified in the BIOS Setup utility. This condition might occur for both Supervisor and User password verification.