1. Sun Fire X4470 Server Service Manual Overview
1.1.1 Intel Xeon 7500 Platform
1.1.7 Summary of Supported Components and Capabilities
1.2 Server Front Panel Features
1.3 Server Back Panel Features
1.4 Performing Service Related Tasks
2. Preparing to Service the Sun Fire X4470 Server
2.1 Location of Replaceable Components
2.2 Tools and Equipment Needed
2.3 Performing Electrostatic Discharge and Static Prevention Measures
2.3.1 Using an Antistatic Wrist Strap
2.4 Positioning the Server for Maintenance
Extend the Server to the Maintenance Position
2.5 Releasing the Cable Management Arm
Power Off the Server Using the Service Processor Command-Line Interface
2.7 Removing the Server Top Cover
2.8 Removing or Installing Filler Panels
2.9 Attaching Devices to the Server
3. Servicing CRU Components That Do Not Require Server Power Off
3.1 Servicing Disk Drives (CRU)
3.1.1 Disk Drive Status LED Reference
3.1.2 Removing and Installing Disk Drives and Disk Drive Filler Panels
Remove a Disk Drive Filler Panel
Install a Disk Drive Filler Panel
3.2 Servicing Fan Modules (CRU)
3.2.2 Fan Module LED Reference
3.2.3 Detecting Fan Module Failure
3.2.4 Removing and Installing Fan Modules
3.3 Servicing Power Supplies (CRU)
3.3.1 Power Supply LED Reference
3.3.2 Detecting a Power Supply Failure
3.3.3 Removing and Installing Power Supplies
4. Servicing CRU Components That Require Server Power Off
4.1 Servicing Memory Risers and DIMMs (CRU)
4.1.1 CPUs, Memory Risers, and DIMMs Physical Layout
4.1.2 Memory Riser Population Rules
4.1.3 Memory Riser DIMM Population Rules
4.1.4 Memory Performance Guidelines
4.1.7 Removing and Installing Memory Risers, DIMMs, and Filler Panels
Remove a Memory Riser Filler Panel
Remove a Memory Riser and DIMM
Install Memory Risers and DIMMs
Install a Memory Riser Filler Panel
4.2 Servicing PCIe Cards (CRU)
4.2.1 PCIe Card Configuration Rules
4.2.2 PCIe Cards With Bootable Devices
4.2.3 Avoiding PCI Resource Exhaustion Errors
4.2.4 Removing and Installing PCIe Cards and PCIe Card Filler Panels
Remove a PCIe Card Filler Panel
Install a PCIe Card Filler Panel
4.3 Servicing the DVD Drive and DVD Driver Filler Panel (CRU)
Remove the DVD Drive or DVD Drive Filler Panel
Install the DVD Drive or DVD Drive Filler Panel
4.4 Servicing the System Lithium Battery (CRU)
5.1 Servicing the CPU and Heatsink (FRU)
5.1.2 Removing and Installing a Heatsink Filler Panel, CPU Cover Plate, Heatsink, and CPU
5.2 Servicing the Fan Board (FRU)
5.3 Servicing the Power Supply Backplane (FRU)
Remove the Power Supply Backplane
Install the Power Supply Backplane
5.4 Servicing the Disk Drive Backplane (FRU)
Remove the Disk Drive Backplane
Install the Disk Drive Backplane
5.5 Servicing the Motherboard (FRU)
6. Returning the Server to Operation
6.1 Replacing the Server Top Cover
6.2 Returning the Server to the Normal Rack Position
Return the Server to the Normal Rack Position
7. Servicing the Server at Boot Time
7.3 Default BIOS Power-On Self-Test (POST) Events
7.4 BIOS POST F1 and F2 Errors
7.5 How BIOS POST Memory Testing Works
7.6 Ethernet Port Device and Driver Naming
7.6.1 Ethernet Port Booting Priority
7.8 Performing Common BIOS Procedures
7.8.1 Configuring Serial Port Sharing
8. Troubleshooting the Server and Oracle ILOM Defaults
8.1 Troubleshooting the Server
8.3 Using the Preboot Menu Utility
8.3.1 Accessing the Preboot Menu
8.3.1.1 Prerequisites for Accessing the Preboot Menu
Edit Preboot Menu for Remote Serial Access
8.3.1.2 Edit Mode Settings in Preboot Menu
8.3.2 Restoring Oracle ILOM to Default Settings
Reset Oracle ILOM Configuration Using the Preboot Menu
8.3.3 Restoring Oracle ILOM Access to the Serial Console
Restore Access to the Serial Console Using the Preboot Menu
8.3.4 Restoring the SP Firmware Image
8.3.4.1 Prerequisites for Restoring SP Firmware Using the Preboot Menu
Restore the SP Firmware Image Using the Preboot Menu
8.3.5 Preboot Menu Command Summary
8.5 Locating the Chassis Serial Number
A.3 Environmental Requirements
B.2 BIOS Advanced Menu Selections
B.3 BIOS PCIPnP Menu Selections
B.5 BIOS Security Menu Selections
B.6 BIOS I/O MMIO Menu Selections
B.7 BIOS Chipset Menu Selections
C.3 Gigabit-Ethernet Connectors
C.4 Network Management Port Connector
There are a wide selection of diagnostic tools available for use with your server. These tools range from the SunVTS software, a comprehensive validation test suite, to log files in Oracle ILOM that might contain clues helpful in identifying the possible sources of a problem, and the fault management function in Oracle ILOM that enables you to identify a faulted component as soon as the fault occurs.
The diagnostic tools also include standalone software packages, firmware-based tests like power-on self-test (POST), U-Boot tests, or Pc-Check tests, and hardware LEDs that tell you when the system components are operating.
Summary of Diagnostic Tools summarizes the variety of diagnostic tools that you can use when troubleshooting or monitoring your server.
Table 8-1 Summary of Diagnostic Tools
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Summary of Documentation for Diagnostic Tools identifies where you can find more information about diagnostic tools.
Table 8-2 Summary of Documentation for Diagnostic Tools
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