Configuring Cookie Consent

If you have contacts in Europe, then you must comply with the European E-Privacy Directive (Directive 2009/136/EC of the European Parliament and of the Council of 25 November 2009). This directive requires that Web visitors should be explicitly asked for their consent before placing a cookie on their computer.

Oracle CRM On Demand Marketing supports the following types of enablement:

Global enablements. Enables cookie consent for all microsites, programs, topics and third-party pages with a Web site tracking script embedded in them.
Selective enablement. Manually identifies the programs, microsites, topics and third-party pages with embedded Web site tracking script that require cookie consent enabled.

If you use the selective enablement option, then you must manually enable each microsite, program, topic, and Web site that requires cookie consent as follows:

Microsites. Select the Enable Cookie Consent check box on a microsite's Microsite Definition page. For more information, see Creating Microsites.
Programs. Select the Enable Cookie Consent check box on a program's Branding and Pre-Registration page. For more information, see Associating Registrations.
Topics. Select the Enable Cookie Consent check box on a topic's Topic Definition page. For more information, see Topic Fields in a Microsite.
Web Sites. Select the Enable Cookie Consent check box on the Tracking Script page, and then click Generate to generate the script. For more information, see Configuring Web Site Tracking.

The Enable Cookie Consent check box is in the program Branding and Pre-Registration Page. For more information, see Associating Registrations.

You can decide to enable managed answer codes when each attribute is created rather than as a global setting. However, if you find that you create attributes where you require answer values and answer codes that are different, then you can enable this option (Enable Answer Codes) globally.

To configure cookie consent

Click Admin in the upper-right corner of the screen.
In the Registration Management section, click Cookie Consent Configuration.
To enable cookie consent, select the check box Get Consent from Web Visitors Before Placing Cookies on their Browser.
Choose either:
- For all Programs, Microsites, Topics, and Third-party Web pages being tracked by the system. Choose this option to enable cookie consent globally for all microsites, programs, topics and third-party pages with a Web-site tracking script embedded in them.
- For selected Programs, Microsites, Topics and Third-party Web pages being tracked by the system. Chose this option to manually identify the programs, microsites, topics and third-party pages with embedded Web-site tracking script that requires cookie consent enabled.
For each language listed in the Consent Page Configuration list, click the Edit icon and add the appropriate text and buttons requesting the customer's permission to use a cookie

For example: To provide you with a better experience while navigating our site, may we place a cookie on your browser?

Make sure to embed the Allow and Do Not Allow buttons:

${AllowButton("Allow")} ${DoNotAllowButton("Do not Allow")}
Click Save to close the edit page and return to the list of languages.
When done with all languages, click Save.