This chapter contains these topics:
To update finance charges
To print finance charge invoices
To print statements
To print A/R invoices
To print delinquency notices and payment reminders
Posting A/R invoices and receipts
Reconciling A/R to G/L
Processing and printing statements
Processing payment reminders or delinquency notices
The Accounts Receivable system provides a wide range of features you can use to complete your period-end tasks.
Statement and reminder processing consists of:
Working with late payment charges
Printing A/R invoices
Working with past due notifications
Working with collection and reminder information
The following graphic illustrates the flow of statement and reminder processing.
In the process of billing your customers and collecting funds, it might be necessary to calculate additional charges on invoices. Two methods are available:
Calculate finance charges on unpaid invoices
Calculate interest invoices on payments that are late
You might want to create a personalized message to appear on the statements you send to your customers. You can create a message for a specific customer or all customers in a company. For example, you can create a message for all of your customers that reads Thank you for your business. You can also set up a model message to use for several companies.
Chapter 81, "Set Up Statement Messages" for information about customizing statement messages.
You can print customized statements for the specific requirements of your customers, such as statements with:
Current balance due
Outstanding balance due
You determine the aging that is used and the language that prints on the statement.
You can print invoices created through invoice entry and receipts entry, including items such as:
Finance charge invoices
When you have customers who are delinquent in paying, you can generate notices to remind customers that you expect payment. You can use two types of past due notifications:
You can generate notices to remind customers with delinquent accounts that you expect payment.
Three levels of delinquency notices are available, ranging from a friendly reminder to a more severe request. You can revise the text that appears on each level of the reminder or create alternate versions to send to specific customers. You control which customers receive which version.
You also determine the language in which the text prints on the delinquency notices.
When you consign delinquent customers or invoices to a collections agency, you might want to print reports containing delinquency information. You can print the following reports:
A/R Detail with Reminders