67 Outstanding Chargebacks
This chapter contains these topics:
The Outstanding Chargebacks report shows open chargeback invoices (document type RB) that were created by the Cash Receipt program (P15103). The report displays detailed information regarding each chargeback and provides totals for the open amount of all detail lines. The open amount represents the amount currently in dispute.
A chargeback is created by closing out an invoice and creating a new invoice, called a chargeback, for the disputed amount. See Section 186.12, "Tenant A/R Cash Receipts-Head Down (P15103)" and help features for additional information regarding chargebacks.
From the Real Estate Management menu (G15), choose Collections.
From the Collections menu (G1517), choose Outstanding Chargebacks.
67.1 Outstanding Chargebacks Procedures
When you choose the report from a menu, the system displays a DREAM Writer version list. From this screen, you can copy, change, or run a version of the report. For an overview of the DREAM Writer facility, see Appendix B, "DREAM Writer Overview" in this guide.
67.2 Processing Options
See Section 186.22, "Outstanding Chargeback Invoices (P15464)."
67.3 Outstanding Chargebacks Report
Figure 67-1 Outstanding Chargebacks Report
Description of "Figure 67-1 Outstanding Chargebacks Report"