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Oracle ZFS Storage ZS3-ES

Service Manual

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About the Oracle ZFS Storage ZS3-ES

Product Description

About Controls and Connectors

Front Panel Controls and Indicators

Server Back Panel View

About Server and Component Status Indicators

Server General Status Indicators

Server Fan Status Indicators

Storage Drive Status Indicators

Power Supply Status Indicators

Motherboard Status Indicators

About System Components

Illustrated Parts Breakdown

Customer-Replaceable Units

Field-Replaceable Units

Troubleshooting the Server

Service Troubleshooting Task List

Diagnostic Tools

Gather Service Information

Locate the Server Serial Number

Inspecting the System

Troubleshoot Power Problems

Inspect the Server Externally

Inspect Internal Server Components

Preparing for Service

Safety Precautions

Safety Symbols

Electrostatic Discharge Safety

Required Tools

Preparing the Server for Component Replacement

Powering Down the Server

Graceful Server Power Down

Emergency Server Power Down Using the Power Button

Emergency Server Power Down Using the Oracle ILOM CLI

Emergency Server Power Down Using the Oracle ILOM Web Interface

Disconnect Cables From the Server

Extend the Server to the Maintenance Position

Remove the Server From the Rack

Take Antistatic Measures

Open the Server Fan Door

Remove the Server Top Cover

Servicing CRUs That Do Not Require Server Power Off

Servicing Storage Drives (CRU)

Storage Drives Hot-Plug Conditions

Storage Drive Status Indicators

Remove a Storage Drive

Install a Storage Drive

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Servicing Power Supplies (CRU)

Power Supply Status Indicators

Remove a Power Supply

Install a Power Supply

Servicing CRUs That Require Server Power Off

CRU Locations

Servicing the DIMMs (CRU)

DIMM and Processor Physical Layout

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Using the Fault Remind Button

Identify and Remove Faulty DIMMs

Install a DIMM

Servicing PCIe Risers (CRU)

PCIe Riser Location and Differences

Remove a PCIe Riser From PCIe Slot 1 or 2

Install a PCIe Riser Into PCIe Slot 1 or 2

Remove a PCIe Riser From PCIe Slots 3 and 4

Install a PCIe Riser Into PCIe Slots 3 and 4

Servicing PCIe Cards (CRU)

PCIe Slot Characteristics

Identify a Faulty PCIe Card in the BUI

Remove a PCIe Card From PCIe Slot 1 or 2

Install a PCIe Card in PCIe Slot 1 or 2

Remove a PCIe Card From PCIe Slot 3

Install a PCIe Card in the PCIe Riser in Slot 3

Remove the Internal HBA Card

Install the Internal HBA Card in the PCIe Riser

Servicing the Internal USB Flash Drive (CRU)

Remove an Internal USB Flash Drive

Install an Internal USB Flash Drive

Servicing the Battery (CRU)

Remove the Battery

Install the Battery

Servicing FRUs

FRU Locations

Servicing Processors (FRU)

Remove a Processor

Install a Processor

Servicing the Disk Backplane (FRU)

Disk Backplane Configuration

Remove the Disk Backplane

Install the Disk Backplane

Servicing the Front Indicator Module (FRU)

Remove the Front Indicator Module

Install the Front Indicator Module

Servicing the Motherboard (FRU)

Remove the Motherboard

Install the Motherboard

Servicing the SAS Cables (FRUs)

Remove Storage Drive SAS Cables

Install Storage Drive SAS Cables

Returning the Server to Operation

Removing and Installing Server Filler Panels

Remove and Install Filler Panels

Install the Top Cover

Remove Antistatic Measures

Reinstall the Server Chassis Into the Rack

Return the Server to the Normal Rack Position

Install the Cable Management Arm

Reconnect Data Cables and Power Cords

Power On the Server

Identifying the Server Ports

Gigabit Ethernet Ports

Network Management Port

Serial Management Port

Video Connector

USB Ports

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Download Firmware and Software Using My Oracle Support

Index

Remove the Server From the Rack


Caution

Caution - The server weighs approximately 18.1 kg (39.9 lb). Two people are required to dismount and carry the chassis. To reduce the risk of personal injury, stabilize the expansion rack cabinet and extend all anti-tilt devices before extending the server from the rack.



Note - References to “left” or “right” in this procedure assume that you are facing the back of the equipment rack. Throughout this procedure, after you disconnect any of the CMA's four connectors, do not allow the CMA to hang under its own weight.


  1. Ensure that you have disconnected all cables and power cords from the server, and have extended the server to the maintenance position.
  2. Remove the cable management arm (CMA).
    1. Refer to the following figure to identify CMA connectors A, B, C, and D. You will disconnect connector D first, then C, then B, and finally A.

      Figure 5 Location of CMA Connectors and Components

      image:Figure showing location of CMA connectors and components.

      Figure Legend

      1 Connector A

      2 Front slide bar

      3 Velcro straps (6)

      4 Connector B

      5 Connector C

      6 Connector D

      7 Slide-rail latching bracket (used with connector D)

      8 Rear slide bar

      9 Cable covers

      10 not applicable

    2. To remove the cables from the CMA, do the following:
      1. If applicable, remove any additional straps that were installed to bundle the cables.
      2. Unwrap the six straps that are securing the cables.
      3. Open the three cable covers to the fully opened position.
      4. Remove the cables from the CMA and set them aside.
    3. To disconnect connector D, perform the following steps:
      1. Press the green release tab (callout 1) on the slide-rail latching bracket toward the left and slide connector D out of the left slide-rail [frames 1 and 2].

        Note - When you slide connector D out of the left slide-rail, the slide-rail latching bracket portion of the connector remains in place. You will disconnect it in the next step. After you have disconnected connector D, you must not allow the CMA to hang under its own weight. Throughout the remainder of this procedure, the CMA must be supported until all of the remaining connectors are disconnected and the CMA can be placed on a flat surface.



        Figure 6 Disconnecting Connector D

        image:Figure showing how to disconnect connector D.

        Figure Legend

        1 Connector D release tab (green)

        2 Slide-rail latching bracket release tab (labeled PUSH)

      2. Use your right hand to support the CMA and use your left thumb to push in (toward the left) on the connector D latching bracket release tab labeled PUSH (callout 2), and pull the latching bracket out of the left slide-rail and put it aside [frames 3 and 4].
    4. To disconnect connector C, perform the following steps:
      1. Place your left arm under the CMA to support it.
      2. Use your right thumb to push in (toward the right) on the connector C release tab labeled PUSH (callout 1), and pull connector C out of the right slide-rail [1, 2].

        Figure 7 Disconnecting Connector C

        image:Figure showing how to disconnect connector C.

        Figure Legend

        1 Connector C release tab (labeled PUSH)

    5. To disconnect connector B, perform the following steps:
      1. Place your right arm under the CMA to support it and grasp the rear end of connector B with your right hand.
      2. Use your left thumb to pull the connector B release lever to the left, away from the right slide-rail (callout 1), and use your right hand to pull the connector out of the slide-rail [1, 2].

        Figure 8 Disconnecting Connector B

        image:Figure showing how to disconnect connector B.

        Figure Legend

        1 Connector B release lever

    6. To disconnect connector A, perform the following steps:
      1. Place your left arm under the CMA to support it and grasp the rear end of connector A with your left hand.
      2. Use your right thumb to pull the connector A release lever to the right, away from the left slide-rail (callout 1), and use your left hand to pull the connector out of the slide-rail [1, 2].

        Figure 9 Disconnecting Connector A

        image:Figure showing how to disconnect connector A.

        Figure Legend

        1 Connector A release lever

    7. Remove the CMA from the rack and place it on a flat surface.
  3. Extend the server to the maintenance position.

    For instructions, see Extend the Server to the Maintenance Position.

  4. From the front of the server, pull the green slide-rail release tabs toward the front of the server and pull the server out of the rack until it is free of the rack rails.

    A slide-rail release tab is located on each slide-rail (see Slide-Rail Release Latches [callout 2]).


    Note - To pull the green slide-rail release tab, place your finger in the center of the tab, not on the end, and apply pressure as you pull the tab toward the front of the server.


  5. Set the server on a sturdy work surface.
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