Most promotions must include at least one item that a shopper must buy to qualify their order for the discount (called the condition) and at least one item that can be discounted by the promotion (called the offer). You can select individual products or entire collections to include or exclude from a buy condition or offer.
Keep the following in mind when you include and exclude items from a buy condition or offer:
Excluded items always take precedence over included items. For example, if an offer includes the collection Movie Store Root but excludes its child collection Clearance Movies, no items in Clearance Movies will be discounted by the promotion.
However, if you include Clearance Movies but exclude its parent, Movie Store Root, then no movies, even those in the Clearance Movies collection, can be discounted by the promotion.
Oracle Commerce Cloud Service does not prevent you from adding the same item to both the included and excluded items lists. In this case, the item is excluded.
Promotions identify included and excluded products and collections by their IDs. If an item is part of a promotion and you reassign its ID to different item, the promotion automatically uses the new item with the reassigned ID. This may cause unexpected results.
To select products or collections to include or exclude from a buy condition or offer:
On a promotion’s details page, under Included Items or Excluded Items, click the Edit button next to the Products or Collections box.
Select a product or collection from the list. You can filter the list by typing or pasting some text in the Products or Collections box.
The filter control matches letters or numbers that you type, wherever they appear in the name or ID, not just at the beginning. Usually, as you type more characters, there are fewer matches. When you see the item you want, select it.
Click Add Selected.
Click Done when you finish adding products or collections.
