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You can also create your own, custom dunning letters in the Dunning Letters window. See: Creating Dunning Letters.
&F_collector_name: Collector Name
&F_collector_telephone: Telephone Number of Collector
&F_customer_name: Customer Name
&F_customer_number: Customer Number
For example, the text "Dear &F_customer_name" expands to "Dear ACME Pharmaceuticals" when you print your dunning letters for this customer.
Attention: You can use these variables in both the letters that Receivables provides and in the letters that you create in the Dunning Letters window. However, when you use these variables in the templates USER1 - USER10, you must enter them as shown above (i.e. initial capital letter followed by all lowercase letters). When you use these variables within the text of your custom dunning letters, you must enter them using all uppercase letters.
Note: This formatting information only applies when you are using the templates USER1 - USER10 to create your dunning letters. If you are creating dunning letters in the Dunning Letters window, see 'To create a custom dunning letter' in: Creating Dunning Letters.
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