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Oracle Service is an integrated customer service solution that provides installed base management, support service tracking, service requests, field service, depot repair, service billing, and Web integration. You can fully integrate your service organization with the rest of your business by leveraging Oracle Service with Oracle Order Entry/Shipping, Oracle Receivables, Oracle Inventory, Oracle Quality, and Oracle Work in Process. Oracle Service shares key data with these Oracle Applications modules, such as customer and product masters. This ensures organization-wide data consistency and manageability.
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