Defining Items for Return (Oracle Service Help--Production)


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Defining Items for Return

When defining items in Oracle Inventory, you must set the item attribute Returnable to Yes for an item to be returned. If you are going to receive the items in Oracle Inventory, the following attributes must also be set: Shippable Item = Yes, Transactable = Yes, and Stockable = Yes.

Note: Transactable is under the Inventory attribute group and is different from OE Transactable, which is under the Order Entry attribute group. To set the Transactable attribute to Yes, the Inventory Item attribute must be Yes. Stockable is also under the Inventory attribute group.

To create credits for return items in Oracle Receivables the item must have the item attributes Returnable = Yes and Invoice Enabled = Yes.

Intangible items, such as warranties or education services, should have the following item attributes: Returnable = Yes, Shippable Item = No, and Invoice Enabled = Yes. With these attributes, items do not interface to Oracle Inventory, but can interface to Oracle Receivables to generate billing and credits. By assigning items different attributes you can mix shippable and intangible items on the same return, using the same order cycle, without having to process intangible items in inventory.

Defining Items for Return

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