Defining Return Header Shipping Information
To define shipping information for a return:
1. Navigate to the Shipping header alternative region in the Returns window.
2. Enter the freight carrier, freight terms, FOB point, and shipment priority.
Freight terms indicate who is responsible for the freight charges to return the products, but they do not create freight charges or impact credit amounts generated by the return.
3. Enter any inspection instructions for the return.
Oracle Order Entry/Shipping copies the information you enter in the Inspection Instructions field to each return line and passes it to Oracle Inventory. For example, you may want Inventory personnel to validate damaged shipments.
See Also
Overview of Returns
Returns Special Menu
