Tracking and Monitoring Quality Results
You can use Oracle Quality to track and monitor quality results. You can, for example use Oracle Quality to do all of the following:
Tracking First Article Inspection Defects
You can use Oracle Quality to track quality results from first article inspections. If you are only interested in knowing that a part is defective and the date that it was determined to be defective, you can create your collection plan accordingly. If you choose, you can create an alert action that sends the buyer of a part an electronic mail notification each time one of their parts is found to be defective.
Tracking Serial Controlled Items
You can monitor serial controlled assemblies, subassemblies, and components by creating and using collection plans to do the following:
- record quality characteristics about serialized units received from suppliers
- record movement, inspection, test results and disposition of serialized items throughout the production process
- maintain a history of inspection and test results for a particular serialized unit including the most current recorded activity or location in work in process
- record serial number genealogy by recording the relationship between two serialized units; for example, record an assembly serial number and a component serial number
- record the shipment of a serial controlled assembly and the customer site it was shipped to
- record DOA (dead-on-arrival) details for a serialized unit when it is reported as failed at a customer site
- record RMA (return material authorization) details upon notification of a defective, serialized unit; these details can be queried for receiving approval on the dock of your service organization or depot repair center
For example, you can create a collection plan that is used to collect component item, serial number, test date, test type, and test result data. You can then query to find all results that are related to a specific serial number.
See: Viewing Quality Results by Serial Number
Tracking Lot Controlled Items
You can monitor lot controlled assemblies, subassemblies, and components by creating and using collection plans to:
- record quality characteristics about lots received from suppliers
- track lots through production and record where a lot has been
- track lot genealogy by recording the relationship between two lots; for example, record a lot and the base lot it originated from
- record end lot quality characteristics during or after production
- record a lot and the customer it was shipped to
See: Viewing Quality Results by Lot Number
