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Managing the Oracle Web Client

The Oracle Web Client is an application that enables you to use a Web browser to access your message store and directory services.

The Oracle Web Client enables you to compose and manage messages, and create and manage folders in which messages are organized.

Oracle Collaboration Suite also includes a List Server from which users can subscribe to various mailing lists. Mailing lists can be managed by both users and administrators.

This chapter contains the following topics:

• Accessing the Oracle Web Client
• Understanding the Web Client Web Page Layout
• Viewing and Managing Messages
• Composing E-mail Messages
• Managing Folders
• Managing Public Distribution Lists
• Managing Directory Address Book

Accessing the Oracle Web Client

The Oracle Web Client is a thin client that is accessed as a Web page through a Web browser. A fat client, by comparison, is typically an application that is accessed from your computer's desktop.

A unique Web address (known as a universal resource locator, or URL) is assigned to the login page of the Web Client by your administrator.

To access the Web Client:

1. Point your browser to the specified URL for the Web Client by typing the URL in the address field of your browser.

   Note: For future reference, you can set the Web Client URL as a bookmark or you can make it your home page (the first page you see when you enter the Internet) using your browser's preferences.

2. Type your e-mail user name and alphanumeric password.
3. Click Login. When you log in to the Web Client, the Oracle Collaboration Suite Welcome page displays. From the Welcome page, you can access all the functionality in the Web Client.

   Note: Since Oracle9iAS Single Sign-On authentication is used, after you log in to the Web Client, you can access any other Oracle9iAS Single Sign-On-supported application, such as Oracle Calendar, without reauthenticating.

Understanding the Web Client Web Page Layout

The basic Web Client layout is the same across all Web Client pages, and consists of the following elements:

• Global Buttons
• Tabs
• Subtabs
• Side Navigation Bar

At the bottom of the page are links to Mail, Directory, Return to Portal, Preferences, Logout, and Help.

The rest of the page is composed of a content area that changes depending upon which application you are using.

Global Buttons

The buttons across the top right of the page are global buttons and appear on every Web Client page. These buttons provide links to the following functions: Return to Portal, Preferences, Logout, and Help.

Tabs

The tabs on the top right of the page link to Mail and Directory.

Subtabs

When you click a tab on the Web Client main page, subtabs for that tab display. The subtab bar at the top left of the screen displays the subtabs for each tab and provide links to areas within a particular application.

Side Navigation Bar

For some tab and subtab combinations, a side navigation bar provides a selection of options.

Viewing and Managing Messages

After you log in to the Web Client, click the Mail tab. The All Messages subtab is selected, by default, showing the contents of the INBOX folder in the message list view. To view a different folder, select it from the Select a folder list and click Go. From the All Messages page, you can view, manage, and search for any of the messages in your message store.

Additional subtabs under the Mail tab include the following:

• E-Mail: Displays only e-mail messages in the message list view for a particular folder.

  Note: When you set and enable a Trash folder an Empty Trash button will also display.

• Voice Mail: Displays only voice mail messages in the message list view for a particular folder.
• All Folders: Displays a list of all folders, including information about the total number of messages and unread messages contained in the folder; folder size; Edit, Expunge, and Delete links; whether a folder you own is shared with other users; and a Shared link that displays a list of all shared folders owned by other users. Additionally, there is a section for creating new folders.

  See Also: "Managing Folders" for more information about folders

• Mailing Lists: Displays mailing lists to which you subscribe along with information about each mailing list, including the List-Id, List Topic, List Type, and whether or not the list is active.

  See Also: "Managing Public Distribution Lists" for more information about mailing lists

Located below the subtab bar is a series of navigational links you can use to return to the message list view of a folder.

For example, the navigational links All Folders > INBOX > hello tell the user that they are viewing a message with the subject hello from the INBOX folder. Clicking the INBOX link will return the user to the message list view of the INBOX folder. Clicking the All Folders link will take the user to the All Folders page.

This section describes the following tasks:

• Viewing Messages
• Searching Folders for Messages

Viewing Messages

From the All Messages page, you can view or listen to any of the three different message types supported by Oracle Collaboration Suite: e-mail, voice mail, and fax.

Voice mail and fax messages are labeled as such in the Subject column of the All Messages page. E-mail messages display the subject of the message in the Subject column.

To refresh the message list view, click Get Mail.

Notes: E-mail messages sent without a subject display with a No Subject link in the Subject column. To listen to voice mail messages from your computer, you must have a media player installed that is capable of reading files with a .wav extension. Fax messages are sent as attachments with a .tif file extension and can be viewed with any image viewer.

To view or listen to a message:

1. Click the link in the Subject column of the message you want to view or to which you want to listen.

   E-mail messages display header information and the text of the message.

   When you click Voice Mail or Fax, the header information of the message displays, along with a Download Voice Mail or Download Fax link.

2. Save the voice mail or fax message to any folder on your computer's hard drive.
3. Locate the voice mail or fax message and double-click the file to open.

   Notes: You can configure your Web browser to automatically launch a media player or an image viewer to listen to your voice mail messages and view your fax messages rather than download, save, locate, and view the message. The .tif image is stored in a single file with multiple pages, so you need a .tif viewer that is capable of showing multiple page .tif files.

Within the message detail view, you can choose how you want to manage a message you are viewing.

• Click Reply to reply to the sender only
• Click Reply All to reply to both the sender and all recipients
• Click Forward to forward the message to any number of recipients
• Click Delete to delete the message
• Click Move to move the message to another folder

This section describes the following tasks:

• Replying to Messages
• Forwarding Messages
• Deleting Messages
• Moving Messages

Replying to Messages

To reply to an e-mail message, do the following:

1. In the message list view, select the box next to the message to which you want to reply, and click Reply or Reply All.
2. The New Message page displays with the To and Subject fields already filled in. You can add additional recipients by entering their e-mail addresses in the To, Cc, or Bcc fields.
3. Enter the message reply in the Content field.
4. Click Send.

Forwarding Messages

Note: You can forward only one message at a time. Depending on how your message forward preferences are set, forwarded messages are either sent as attachments or as a quote.

See Also: "Composing Message Options" for information about message forward preferences

To forward an e-mail, voice mail, or fax message to any recipient, do the following:

1. In the message list view, select the box next to the message you want to forward, and click Forward.
2. Enter the e-mail addresses of the recipients in the To, Cc, or Bcc fields.
3. Enter any message text in the Content field.
4. Click Send.

Deleting Messages

To delete messages from the message list view, select the box or boxes next to the message or messages you want to delete and click Delete. To select all messages in the message list view, click Select All.

Note: Clicking Select All selects all of the message s on the page, as opposed to all of the messages in the folder.

In the message detail view, click Delete.

Depending upon how your message preferences are set, deleted messages either have a red X next to the message or are moved directly to the Trash folder.

If a red X displays next to the message, the message can be deleted by clicking Compact Folder.

See Also: "Setting Folder Preferences" for instructions on how to set your deleted message preferences

To empty the Trash folder, click Empty Trash.

Note: When you click Empty Trash, all messages contained in the Trash folder are permanently expunged from your account.

Moving Messages

To move messages to specific folders, do the following:

1. In the message list view, select the box or boxes next to the message or messages you want to move. To select all messages, click Select All.

   Note: Clicking Select All selects all of the message s on the page, as opposed to all of the messages in the folder.

2. From the Select a folder list, select the folder to which you want to move the message or messages.
3. Click Move.

Searching Folders for Messages

The Web Client has a search feature you can use to search your folders for particular messages. You can use either a simple search or an advanced search.

To search your folders using the simple search feature, do the following:

1. Select Folders from the Search list beneath the subtabs bar in the message list view of any folder.
2. Enter a search string in the containing field.
3. Click Go.

To search your folders using the advanced search feature, do the following:

1. Click Advanced Search. The Advanced Search page displays.
2. Select the criteria with which you want to search using the lists.
3. Fill in the Text field with the information you want the search to use.
4. Click Go.

• The first list contains the choice Folders and also lists all of your folders. If you choose Folders, all folders will be searched. Or you can choose a particular folder to narrow the search parameters.

  • Select including subfolders to search any subfolders.

    Note: The Web Client supports the wild card character "*" for searches.

  • The second list contains the following search criteria:

    Note: Depending upon which criterion you choose, the adjacent list has different choices, noted for each criterion in bold type.

    • Sender: Searches for whether the Sender line of a message contains or does not contain a particular search string
    • To: Searches for whether the To line of a message contains or does not contain a particular search string
    • Cc: Searches for whether the Cc line of a message contains or does not contain a particular search string
    • Subject: Searches for whether the Subject line of a message contains or does not contain a particular search string
    • Sent Date: Searches for whether a particular date is before, is on, or is after the date that a message was sent
    • Received Date: Searches for whether a particular date is before, is on, or is after the date that a message was received

      Note: Dates must be specified in the DD-MMM-YYYY format, as in 01-jul-2002.

    • Type: Searches for a particular message type, either is email, is voice mail, or is fax
    • State: Searches for whether a message is read or is not read
    • Size: Searches for whether a message is greater than or equal to or is less than or equal to a particular size (in KB)

    These options enable you to search your folders using exact information or partial information, depending upon how much you know about your search subject.

  Composing E-mail Messages

  The Oracle Web Client provides you with all the tools you need to generate e-mail messages. You can compose and send e-mail messages, set message priority, save composed messages as a draft or a template, and add and remove attachments.

  This section describes the following tasks:

  • Composing and Sending E-mail Messages
  • Saving a Composed E-mail Message as a Draft
  • Saving a Composed E-mail Message as a Template
  • Adding File Attachments to E-mail Messages

  Composing and Sending E-mail Messages

  Note: If you are using Internet Explorer, you can compose messages in HTML format. If you are using Netscape Navigator, you can compose messages in text format only.

  To compose an e-mail message, do the following:

  1. Click New Message on the All Messages page.

     You can also select a contact from your address book by clicking the Directory tab, selecting the box next to the desired contact, and clicking Send Mail.

     Alternatively, you can click the user's e-mail address.

     See Also: "Managing Directory Address Book" for more information about address books

  2. Fill in the header information.
     • To: Enter the e-mail address of any recipient (this is a required field)
     • Cc: Enter the e-mail address of any recipient you want to receive a copy of your message
     • Bcc: Enter the e-mail address of any recipient you want to receive a copy of your message but who will NOT be listed as a recipient of the message
     • Subject: Enter a short description of the e-mail message
  3. Select a priority from the Priority list.

     Note: Normal is the default setting for outgoing messages.

     See Also: "E-mail Message Priority" for more information about message priority

  4. Type the message in the Content field.

     See Also: "Adding File Attachments to E-mail Messages" for information about attaching files

  5. To send the message, click Send.
  6. To cancel the message, click Cancel.

  You can also save a message as a draft to send later, or save it as a template.

  See Also: "Saving a Composed E-mail Message as a Draft" and "Saving a Composed E-mail Message as a Template"

  E-mail Message Priority

  Some e-mail messages are more important than others. The Web Client has the following priority settings for outgoing messages:

  • High
  • Normal
  • Low

  To recipients using the Web Client, a high priority message displays in the INBOX accompanied by a red arrow pointing up. A low priority message is accompanied by a blue arrow pointing down.

  Other clients use different icons to denote priority.

  Saving a Composed E-mail Message as a Draft

  You can save a message as a draft, return to finish the message, and send it at a later time. Use this feature for messages that require revisions before sending or for messages that you want to send later.

  To save an e-mail message as a draft, do the following:

  1. Compose a message in the New Message page.
  2. Click Save Draft.

  The message is saved to the Drafts folder and can be retrieved from there.

  See Also: "Setting Folder Preferences" for more information about setting a Drafts folder

  Saving a Composed E-mail Message as a Template

  You can save a message as a template to avoid having to compose the same message many times. For example, if you are on a distribution list that requires you to keep the other subscribers on the list up to date on a certain project, you can save your initial message as a template, changing only the content, as necessary.

  Note: You must first set your Template folder in Preferences, before this feature becomes available to you.

  See Also: "Setting Folder Preferences" for more information about setting a Templates folder

  To save an e-mail message as a template do the following:

  1. Compose a message in the New Message page.
  2. Click Save as Template.

  The message is saved to the Template folder you specified and can be retrieved from there.

  Adding File Attachments to E-mail Messages

  You can attach various types of files to your e-mail messages, such as text files, graphics, and audio files.

  To attach a file to a message, do the following:

  1. Compose a message in the New Message page.

     See Also: "Composing and Sending E-mail Messages"

  2. Next to Attachments, click Add. The Attach File page displays.
  3. Enter the location of the file you want to attach, or click Browse to locate the file.
  4. Click Attach to attach the file to the message.

     Attached files are listed in the Attachments field below the Content field.

  5. Click OK to close the Add Attachment page.
  6. Click Send.

  To remove an attachment from your message, do the following:

  1. In the Attachments field, highlight the attachment that you want to remove by clicking it once.
  2. Click Remove.

  Managing Folders

  The Web Client organizes all messages in folders. By default, all incoming messages are saved in the folder called INBOX. You can create and name new folders and subfolders to manage your messages according to project, client, or subject criteria. You can also use filters to place incoming messages into folders other than the INBOX.

  The server only creates the INBOX folder. If you decide to have a copy of sent messages stored, or to have deleted items moved instead of deleted, you must create these folders prior to setting the preferences.

  See Also: "Creating Folders and Subfolders" for information about creating folders "Setting Folder Preferences" for information about setting Sent and other folders "Setting Filters" for information about saving messages to particular folders

  By default, the Web Client has the following folders:

  • INBOX
  • Sent

  There are other folders that are identified by the client for specific purposes. These include Trash and Drafts. The server handles these folders as it does any other folder. The Web Client (when messaging is enabled) uses these folders for their client-specific purposes.

  This section describes the following tasks:

  • Viewing Folders
  • Creating Folders and Subfolders
  • Deleting Folders and Subfolders
  • Renaming Folders
  • Expunging Folders
  • Sharing Folders

  Viewing Folders

  To view your folders, click the All Folders subtab under the Mail tab. Folders are listed in descending alphabetical order after INBOX and the following folders, if set: Sent, Drafts, Templates, and Trash.

  Each folder is organized so that you can quickly see:

  • The name of each of your folders and subfolders contained within each folder
  • The number of messages contained within each folder
  • The number of unread messages contained within each folder
  • The size of each folder, expressed as the amount of data, in kilobytes (KB), contained within
  • Whether a folder is a shared folder

    Notes: If an icon appears in the Shared column of the folder list view on the All Folders page, it denotes that a folder is owned by you and shared with other users. Click the icon to view a list of users with whom you share the folder and to edit the list.s To view folders that are owned by other users and shared with you, click the Shared link.

  Creating Folders and Subfolders

  To create a folder or subfolder, do the following:

  1. Click the All Folders subtab.
  2. Type a name for the folder in the Folder Name field.
  3. If the folder you are creating is a subfolder, select a folder from the Select a folder list.
  4. Click Create.

  Your new folder displays in the list.

  Subfolders display in an indented list beneath the parent folder.

  Deleting Folders and Subfolders

  To delete a folder or subfolder, do the following:

  Note: Deleting a folder deletes both the folder and all the messages it contains.

  1. Click the All Folders subtab.
  2. Click the icon in the Delete column of the folder you want to delete.

  Renaming Folders

  To rename your folders and subfolders at any time, do the following:

  1. Click the All Folders subtab.
  2. Click the icon in the Edit column of the folder or subfolder you want to rename. The Edit Folder page displays.
  3. Type the new folder name in the Folder Name field.
  4. Click Apply.

  Expunging Folders

  Expunging folders completely removes any messages marked as deleted from the server.

  Caution: You cannot undo this action.

  To expunge folders:

  1. Click the All Folders subtab.
  2. Click the icon in the Expunge column of the folder you want to expunge.

  Sharing Folders

  You can share any of the folders that you own with other Oracle Collaboration Suite users and other users can share their folders with you.

  To share your folders, do the following:

  1. Click the All Folders subtab.
  2. Click the icon in the Edit column of the folder or subfolder you want to share. The Edit Folder page displays.
  3. Enter the user ID of the person or name of the distribution list with whom you want to share the folder in the Grantee field.
  4. Check either the Read Privilege or Write Privilege box, or both, depending upon what privileges you want to grant.
  5. Click Apply.

  Shared folders display on the All Folders page with an editing icon in the Shared column of the folders list. Click this icon to display the Edit Folder page and edit the name of the folder, add or delete users from the Grantee list, or change the privileges of individual users.

  Managing Public Distribution Lists

  Public distribution lists are similar to the distribution lists you can create in your address book.

  See Also: "Managing Directory Address Book" for information about creating distribution lists in your address book

  Public distribution lists differ from other distribution lists because they are

  • Created by a list administrator
  • Visible to all Oracle Collaboration Suite users
  • Subscribed to by all Oracle Collaboration Suite users
  • Unrestricted, restricted, or closed
    • Unrestricted lists are open to all users
    • Restricted lists require that new users be approved by the owner
    • Closed lists require that a user be invited to join the list in order to join
  • Moderated or edited
    • Messages sent to a moderated list are screened. The moderator of the list can be the list owner or someone whom the owner chooses as moderator.
    • An edited list enables the list owner to select a group of list editors. Only these editors can post mail to the list. Mail from anyone else is rejected.
  • Created for specific topics or specific groups of people, such as programmers or sales people

    The list topic displays in the List Topic column of both the master list of all public distribution lists, and the list of public distribution lists to which you subscribe, own, or both.

  Any Oracle Collaboration Suite user can own a public list.

  Public distribution lists can be managed using either the Web Client or the e-mail command client interface.

  This section describes the following tasks:

  • Using the E-mail Command Client Interface to Manage Public Distribution Lists
  • Subscribing to Public Distribution Lists
  • Unsubscribing from Public Distribution Lists
  • Scheduling E-mail Delivery Through Lists
  • Obtaining Information about Specific Public Distribution Lists
  • Suspending Communication from a Public Distribution List
  • Resuming Mail Delivery from a Public Distribution List
  • Viewing All Public Distribution Lists
  • Sending Out Subscription Invitations
  • Approving Moderated List Postings
  • Owning a Public Distribution List
  • Posting a Message to a Public Distribution List

  Using the E-mail Command Client Interface to Manage Public Distribution Lists

  The e-mail command client interface is simply using an e-mail message to send one or more of a set of commands to the list administrator to perform certain actions. The commands are Subscribe, Unsubscribe, Scheduling, Help, Suspend, Resume, List, Invite, and Approve, and are described in the sections that follow.

  Note: The e-mail command client interface is accessed through an e-mail address provided by the list administrator to the enterprise.

  Commands are sent in the message body of an e-mail message.

  Following is a list of characteristics of the e-mail interface commands:

  • Commands are not case-sensitive
  • Multiple commands can be sent in the same e-mail delimited with a semicolon (;)
  • If a command operation fails, an error e-mail message is returned. Possible errors for each of the commands are described with the commands in the following sections.
  • Some commands require a reconfirmation. Reconfirmations are explained in the following sections.
  • Variable values are optional unless specifically stated otherwise. Any name-value pair can be omitted and the default value for that name used.

  The administrator executes the commands and replies with a success or failure message.

  Subscribing to Public Distribution Lists

  Any Oracle Collaboration Suite user can subscribe to a public distribution list. If you subscribe to a restricted list, an e-mail message is sent to you confirming or denying your subscription.

  To subscribe to a list using the Web Client, do the following:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.
  2. Click the View all lists button to see a list of all the public distribution lists.
  3. Select the box next to the distribution list ID to which you want to subscribe.
  4. Click Subscribe.

  When you subscribe to a public distribution list, you are sent an e-mail message containing a help menu for the list and orclmailmergetags to use with certain e-mail command client functions.

  See Also: "Scheduling E-mail Delivery Through Lists" for more information about orclmailmergetags

  To subscribe a specific mail ID to a list using the e-mail command client interface, send the following command in the message body of an e-mail to the list administrator:

  Subscribe mailid=mailid mail=yes/no reconfirm=reconfirm id
  
  

  Variable Values

  • mailid: The mail ID that is to be subscribed to the list. The default is the sender's ID.
  • mail: If set to YES, the subscriber receives e-mails posted to the list as an e-mail. If set to NO, e-mail can be viewed from an archive only. The default value is YES.
  • reconfirm: If the auto-reconfirm flag for a list is set to YES, a reconfirmation message is sent to the subscriber mail ID by the list administrator. The user responds with a message in the form:

    subscribe reconfirm=mailid
    
    

  The reconfirm parameter is used along with the mailid parameter when a user subscribes to a restricted list. The subscription request is sent to the owner of the list who must respond with a message of the form:

  subscribe mailid=userid reconfirm=mailid
  
  

  Notes: If the mailid parameter has a value other than the sender, a reconfirmation mail is sent to the mailid to reconfirm the subscription. Subscription of lists to another list is an administration task managed by the list administrator.

  Errors

  Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.
  • Already subscribed: Occurs if subscription is requested for a mail ID that is already subscribed to the list.
  • Incorrect parameter "mail" value: Occurs if an e-mail is sent to a list which does not have an archive and the mail value is set to NO. It also occurs if a list is an archive only list and the mail value is set to YES.

    See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

  Unsubscribing from Public Distribution Lists

  To unsubscribe from a list using the Web Client, do the following:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.
  2. Select the box next to the distribution list ID from which you want to unsubscribe.
  3. Click Unsubscribe.

  To unsubscribe a specific mail ID from a mailing list using the e-mail command client interface, send the following command in the message body of an e-mail to the list administrator:

  Unsubscribe mailid=mailid reconfirm=reconfirm id
  
  

  Variable Values

  • mailid: The mail ID to unsubscribe from the list. The default is the sender's mail ID.
  • reconfirm: Used to reconfirm unsubscribe requests. For example, when reconfirming an unsubscribe request, the message is similar to:

    unsubscribe reconfirm=mailid
    
    

    Notes: If the unsubscribe command is from a sender who is different from mailid, a reconfirmation mail is sent to the mailid to reconfirm unsubscription. If the unsubscribe request is sent by the list owner, there is no reconfirmation.

  Errors

  Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.
  • Unknown subscriber: This occurs if the unsubscribe command is sent for a mail ID that is not subscribed to the list.

    See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

  Scheduling E-mail Delivery Through Lists

  To schedule delivery of e-mail to members of public distribution lists, send the following command in the message body of an e-mail to the list administrator:

  orclmailmergetags send_schedule=DD-MON-YYYY [hh24:mi] [+/-TZH:TZM] 
  /orclmailmergetags
  
  

  Variable Values

  • orclmailmergetags: These are sent to a user when they subscribe to a public distribution list
  • DD-MON-YYYY: The mandatory two-digit date, three-character month, and four-digit year to schedule the e-mail to be sent
  • hh24:mi: The time to which the sending server is set
  • +/-TZH: The hour of the location to which you want to send the message relative to either Greenwich Mean Time (GMT) or the local time, depending upon how the server sending the message is set
  • TZM: The minutes associated with the previously explained hour

  For example, if a message sent from London is to be delivered to New York on May 8, 2003 at 3:00 p.m., the syntax would be as follows:

  orclmailmergetags send_schedule=08-May-2003 [20:00] [-05:00] /orclmailmergetags

  Note: Be aware that some parts of the world observe daylight savings.

  If an e-mail is scheduled for delivery in the future, then it is delivered on that date. If an e-mail is scheduled for delivery on a past date, then it is sent at the current date and time.

  Obtaining Information about Specific Public Distribution Lists

  To obtain information about a public distribution list, send an e-mail to the list administrator and type Help in the message body.

  Variable Values

  None

  Notes: The Help information contains information about a list, such as who can subscribe, what information goes on the list, who can post to the list, and commands that can be sent to the list. Help commands for specific lists are sent when the user successfully subscribes to the list. The Help information for the owner of a list is different from the Help information for subscribers to the list.

  Errors

  Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.

    See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

  Suspending Communication from a Public Distribution List

  Public distribution lists can be very large and can have many subscribers. You will receive messages from the list every time a subscriber posts a message. You can suspend communication from your lists to minimize the amount of mail you receive during an absence.

  To temporarily suspend delivery of mail from a public distribution list using the Web Client, do the following:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.
  2. Select the box next to the distribution list ID from which you want to suspend communication.
  3. Click Suspend.

  To temporarily suspend delivery of mail from a public distribution list using the e-mail command client interface, send the following command in the message body of an e-mail to the list administrator:

  Suspend mailid=mailid reconfirm=reconfirm id
  
  

  Variable Values

  • mailid: The mail ID that is to be suspended temporarily from the list. The default is the sender's mail ID.
  • reconfirm: Used to reconfirm suspend requests. For example, when reconfirming a suspend request, the message is similar to:

    suspend reconfirm=mailid
    
    

    Notes: If the suspend command is from a sender who is different from mailid, a reconfirmation mail is sent to the mailid to reconfirm suspension of communication. If the suspend request is sent by the list owner, there is no reconfirmation. If the mailing list is set to Archive Only or if the subscriber has chosen not to receive e-mail during subscription, then this command does nothing and returns Success.

  Errors

  Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.
  • Unknown subscriber: Occurs if the suspend command is sent for a mail ID that is not subscribed to the list.
  • Incorrect usage: Occurs if the suspend command is sent for a mail ID that is already suspended.

    See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

  Resuming Mail Delivery from a Public Distribution List

  A subscriber can resume the delivery of mail from a public distribution list following a suspension of mail delivery.

  To resume delivery of mail from a public distribution list using the Web Client, do the following:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.
  2. Select the box next to the distribution list ID to which you want to resume communication.
  3. Click Resume.

  To resume delivery of mail from a public distribution list using the e-mail command client interface, send the following command in the message body of an e-mail to the list administrator:

  Resume mailid=mailid reconfirm=reconfirm id
  
  

  Variable Values

  • mailid: The mail ID to resume as a subscriber to the list. The default value is the sender's mail ID
  • reconfirm: Used to reconfirm resume requests. For example, when reconfirming a resume request, the message is similar to:

    resume reconfirm=mailid
    
    

    Notes: Only use the resume command after a suspend command. If the resume command is from a sender who is different from mailid, a reconfirmation mail is sent to the mailid to reconfirm resumption of communication. If the resume request is sent by the list owner, there is no reconfirmation.

  Errors

  Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.
  • Unknown subscriber: Occurs if the suspend command is sent for a mail ID that is not subscribed to the list.
  • Incorrect usage: Occurs if the resume command is sent for a mail ID that is not suspended.

    See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information

  Viewing All Public Distribution Lists

  To view all public distribution lists using the Web Client, do the following:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.
  2. Click the View all lists button.

  To view all public distribution lists, send an e-mail to the list administrator and type List in the message body.

  Variable Values

  None

  Errors

  Possible error values are:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.

    See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

  Sending Out Subscription Invitations

  To send out subscription invitations to public distribution lists you own using the Web Client, do the following:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.
  2. Click the View lists you own button to display lists you own.
  3. Click the Invite button associated with the public distribution list to which you want to invite subscribers.
  4. Enter a comma delimited list of user IDs of the users to whom you want to extend invitations.
  5. Click Invite.

  To send out an invitation for users to subscribe to a list using the e-mail command client interface, send the following command in the message body of an e-mail to the list administrator:

  Invite mailid=mailid mailid=mailid mailid=mailid...
  
  

  where the first mailid parameter is mandatory.

  Variable Values

  • mailid: A list of mail IDs to which the invitations are sent. At least one ID is required. There is no default value.

    Notes: The Invite command can be sent only by a list owner. The command sends out an invitation e-mail inviting mail IDs to join the list. List owners can add their own text to the invitation e-mail. Upon receipt of an invitation, a user must follow the instructions in the e-mail and send an e-mail with a specific syntax to the list server to subscribe. Invitations are the only method for users to join closed lists.

  Errors

  Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.

  Users are notified of the invitation by e-mail. When they accept the invitation, they are automatically added to the list.

  See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax

  Approving Moderated List Postings

  If you choose to make your list a moderated list, all posted messages are delivered to the moderator for approval. A moderator approves a message by sending an approve command to the list administrator. The list administrator then delivers the mail to the subscribers of the list.

  To send an approve command using the e-mail command client interface, send the following command in the message body of an e-mail to the list administrator:

  Approve message=message id
  
  

  where the message and message id variables are mandatory.

  Variable Values

  • message: The unique ID of the message that moderators want to approve

  Errors

  Possible errors are as follows:

  • Incorrect command syntax: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.
  • Incorrect message id: Occurs if the message ID specified in the mail does not match that of any mail awaiting approval

    See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information

  Owning a Public Distribution List

  Any Oracle Collaboration Suite user can own a public distribution list. When you own a list, you are the administrator of that list. You can choose to restrict the list or have it moderated.

  Lists you own are listed on the Lists you own page.

  To initiate a list, do the following:

  1. Send a message to the list administrator requesting the creation of a public list.
  2. State whether you want the new list to be unrestricted, restricted, or closed.
  3. State whether you want the new list to be a discussion, moderated, or edited list.

     If you decide to make the list moderated or edited, provide the name of the moderator or editor to the administrator, whether it is you or some other user.

  Posting a Message to a Public Distribution List

  To post a message to a public distribution list to which you are subscribed, do the following using the Web Client:

  1. Select the Mailing Lists subtab under the Mail tab to display the lists to which you subscribe.

     You can also post messages to public distribution lists you own by clicking the View lists you own button.

  2. Select the box next to the distribution list ID to which you want to post a message.
  3. Click Compose. The New Message page displays, with mail ID for the public distribution list in the To field.

     See Also: "Composing E-mail Messages" for more information about composing messages

  Managing Directory Address Book

  You can create and store contact information for everyone with whom you communicate using the Address Book feature.

  Note: Contact information is stored in Oracle Internet Directory.

  This section explains how to use your Directory address book and contains the following topics:

  • Creating a Directory Address Book Entry
  • Editing a Directory Address Book Entry
  • Deleting a Directory Address Book Entry
  • Searching Folders for Messages

  Creating a Directory Address Book Entry

  To create an Address Book entry, do the following:

  1. Select the Directory tab. The Address Book page displays.
  2. Click New Contact.
  3. Enter the contact information. The Contact Name field is mandatory, all other fields are optional.

     Note: Typing the contact name in the To field of a message automatically addresses the message to the e-mail address assigned to the contact name.

     See Also: "Composing E-mail Messages" for information about composing e-mail messages

  4. Click Save.

  Editing a Directory Address Book Entry

  To modify an entry in the Directory Address Book, do the following:

  1. Select the Directory tab. The Address Book page displays.
  2. Click the Name in the entry you want to edit.
  3. Make any necessary corrections or additions.
  4. Click Save.

  Deleting a Directory Address Book Entry

  To delete an entry in the Address Book:

  1. Select the Directory tab. The Address Book page displays.
  2. Click the Name in the entry you want to delete.
  3. Click Delete.

     Note: When you click Delete, the Address Book entry is deleted without confirmation.