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Adaptive Communications Architecture

The communications flow among the elements of Adaptive Communications is shown in Figure 3. As shown, the implementations of the driver handle and the service handle together make up the communications driver, along with any other program data and logic built into the driver.

Figure 3. Adaptive Communications Architecture

The channel manager initializes the implementation object for the driver handle, which in turn initializes the implementation object for the service handle.

Multiple instances of the client handle and service handle implementation objects may be initialized, such as for each interactive agent session, depending on the driver implementation and on the client deployment.

For an overview of the entire communications system, see About Communications Server Architecture.