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Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Programs > Process of Setting Up Loyalty Programs > Minting Point Blocks for Loyalty ProgramsA point block is a set of points assigned to the host company or a partner. Whenever a member accrues points, those points come from a point block associated with that host company or partner. To make points available for use, you must mint blocks of points when you first set up the program and periodically during the life of the program. Minting a point block is the process of creating and approving that point block. This task is a step in Process of Setting Up Loyalty Programs. Each point block is created for use by the host company or by a partner company. Partner companies buy points, as described in Selling Loyalty Points to Partners. Each point block applies to only one point type. Thus, if you have more than one point type, you need a point block per point type per partner if actions with that partner can create an accrual transaction that gives points of the selected point type. Thus, if a partner is redemption only partner (points can be used to purchase items from this partner, but a member cannot earn points by buying a normal item with currency from this partner), then a point block is not necessary. Creating Point BlocksThe loyalty administrator creates the point blocks and submits them to the mint manager for approval.
Approving Point BlocksAfter the loyalty manager creates the point block, the mint manager must approve it. The engine will use only approved blocks during processing.
Checking the Points Remaining in a BlockWhen it has been approved, all the fields in the mint block become read-only, so they cannot be edited. In the Points Remaining field, users can see the calculated value of the number of points in the block that have not been distributed. Loyalty administrators should check periodically to see which blocks have few points remaining, so they can create new point blocks as replacements. To check the points remaining in blocks
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Siebel Loyalty Administration Guide |