Table 41.	Contact/Prospect List Troubleshooting
     | 
    Diagnostic Steps and Cause  | 
     | 
    The newly associated contacts or prospects do not appear in the Contact/Prospect List  | 
    Marketing Campaign load is not yet complete or the browser display has not yet been refreshed.  | 
    Wait for the Marketing Campaign Load workflow process to complete and then refresh the browser.  | 
    After waiting for the Marketing Campaign Load workflow process to complete and after refreshing the browser, the newly associated prospects or contacts do not appear in the Contact/Prospect List  | 
    None of the campaign waves have been launched.  | 
    Launch one or more waves, or launch the campaign.  | 
    None of the customers in the campaign meet the search specification for the view.  | 
    Modify the search specification. Consider the following possibilities: 
- Campaigns that are Launched or Completed
 - Campaign Wave that is launched
 - The campaign contact record that is assigned to the position of the user
 - The campaign contact records that is not Marked for Deletion
 - Control Campaign flag = N
 - Contact and Prospect Do Not Call Flag = N
  
 | 
    The campaign contacts and prospects have been assigned to a different organization and/or position.  | 
    In the Campaign Management > Design > Execution Options view, check the values for Campaign Member Ownership, Default Organization Owner, and Default Position Owner.  |