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Process of Managing Investigative Cases

This section details sample tasks often performed by end users when managing investigative cases. Your agency may follow a different process according to its business requirements.

End-User Procedures

The following list shows tasks end users perform to manage an investigative case:

1. Creating an Incident Report
2. Developing a Case for an Investigation
3. Escalating an Incident to a Case for Investigation
4. Adding Case Details and Scheduling Follow-Up Activities
5. Creating Suspect Profiles for an Investigation
6. Adding Suspect Details and Scheduling Follow-Up Activities
7. Creating Group Profiles for an Investigation
8. Adding Details to a Group Profile
9. Creating Accounts and Contacts for Sharing Case Information