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Creating JDBC Data Sources

Siebel RTD Server uses Java Database Connectivity (JDBC) to access contact and account profile information in the Siebel OLTP and OLAP databases. To run Siebel RTD for Siebel Call Center, you must use an Online Transaction Processing (OLTP) data source. You only need an Online Analytical Processing (OLAP) data source if you use Oracle Business Intelligence Server.

Table 87 lists the JDBC data sources that you can use.

Table 87. JDBC Data Sources
Data Source Name
Data Source Type
Description

SDDS

System

Stores the deployed projects, run-time sessions, and model learnings.

This data source is required. Typically, this data source is created when you install the Siebel RTD Server.

SIEBEL_OLTP

Source

Populates the customer, account, and asset entities from the Siebel OLTP.

This data source is required.

SIEBEL_OLAP

Source

Uses a prepopulated OLAP table to populate the service request, order history, and financial account entities. For more information, see Creating and Populating OLAP Tables with History Data.

This data source is required only if you use Oracle Business Intelligence Server.

For information about how to create the JDBC data sources, see Installation and Administration of Siebel RTD in Siebel Real-Time Decisions 2.1 Bookshelf.

This task is a step in Process of Configuring Siebel Business Applications for Siebel RTD.

    
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