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Siebel Customer Relationship Console User Guide > Locating Information >
Offers Session View
Figure 8 shows the Offers session view. This is a read-only list view that highlights key information about offers that have been singled out for the contact based on some organizational criteria. The Offers view presents:
- Current cross-sell and upsell offers targeted at the customer
- Brief description of the offers
- Ability to navigate between different offers
Table 3 shows the information provided on each offer.
Table 3. Offers Fields
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Name |
The name of the offer. |
Offer Code |
A unique code that defines the offer. |
Expiration Date |
The date by which the offer will end. |
Description |
A high-level definition of what the offer is about. |
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