Developing and Deploying Siebel Business Applications > Implementing Siebel Remote > Setting Up a New Siebel Remote User >

Registering a Mobile Client


This section describes how to register a mobile Web client. It assumes the Siebel Administrator has previously set up Chris Strong as an employee in the Siebel application.

NOTE:  It is important to make sure mobile users have the Client Status view in their responsibilities. This view helps mobile Web clients resolve data merge conflicts on their local databases by showing conflict information after synchronization. For additional detail regarding the setting up of employees, read Siebel Applications Administration Guide.

To register a new mobile Web client on a parent node

  1. From the application-level menu, choose Site Map > Administration - Remote > Mobile Clients.
  2. In the Parent Server list, choose the appropriate parent node.

    If your deployment does not use Replication Manager, then the appropriate node is HQ.

  3. In the Mobile Clients list, click the menu button and choose New Record.
  4. In the New Mobile Client form, enter Chris Strong in the Mobile Client field.

    CAUTION:  The mobile Web client name and the User ID must be entered in uppercase letters and be eight characters or less. A good practice is to use the mobile Web client User ID (next step) as the mobile Web client name. It can contain only Roman, alphanumeric, and the _ or - characters. It cannot include spaces, periods, or other invalid characters ( / \ : * ? " < >|) as in the DOS file naming schema. Siebel Remote uses the mobile Web client name to create inbox and outbox directories on the Siebel Server.

  5. In the User ID field, click the select button and choose the User ID for Chris Strong and click OK.

    The User ID is used to access Chris Strong's local database during initialization and synchronization.

  6. In the Routing Model field, click the select button and choose the Sales Representative routing model and click Pick.

    NOTE:  Each mobile user is associated with one Routing Model. A Routing Model includes a set of routing rules. The union of the routing rules determines whether a record is routed to a mobile Web client. For more information on data routing models, read Siebel Remote and Replication Manager Administration Guide and the release notes documentation for your application.

  7. In the Language(s) field, click the select button, and choose English as the preferred language for Chris Strong.

    Using a language preference the mobile user can download data in a preferred language, or languages, for the following dock objects that contain Translation Tables: LOV, Product, Literature, Catalog, Catalog Category. This helps optimize the size of the local databases.

    For more information about language preferences, read Siebel Remote and Replication Manager Administration Guide.

  8. Complete the remaining fields as appropriate.

    The Sync Password field is used by the Synchronization Manager if the authentication method in the Siebel Server Component Parameters is set to Siebel. Set the password in this field and give it to the mobile user.

    The App Server Name field is not populated until the Database Extract is run for the mobile user. At the time the mobile Web client record is created (S_NODE) the APP_SERVER_NAME field is NULL.

    NOTE:  If you use EIM to load mobile user records, records without an HQ node as the parent node do not appear in the Mobile Clients view. The parent node is stored in the following two columns: EIM_NODE.par_name and EIM_NODE.par_node_type_cd. Although these columns are not required for EIM, they are required for Siebel Remote. When you enter mobile users using the Mobile Clients view, these columns are populated by default.

  9. Navigate to Administration - Applications > Responsibilities > Responsibilities list, and choose the corresponding Responsibility with the Routing Model suffix.

    This is required because Chris Strong's data routing model, Sales Representative, is one of the following:

    • Sales Representative
    • Minimal Data
    • Analyst
    • Sales Manager

      The corresponding Responsibility with the Routing Model suffix relates to the data routing model assigned in Step 6 above. For more information about corresponding routing models and how these help optimize the size of local databases, read Siebel Remote and Replication Manager Administration Guide.

    1. In the Users list, add a new record.
    2. In the Add Users Selection dialog box, select the mobile user and click OK.
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