Siebel Service Handheld Guide > Data Filtering for Siebel Handheld Applications > Primary Business Components for Siebel Service Handheld >

Orders Business Component

The downloaded service requests determine which orders are downloaded. Therefore, only those orders associated with the selected service orders are downloaded. Table 21 shows an example of the relationship between activities, accounts, service requests, and orders.

Service Request X is associated with Activity 1. Any orders associated with Service Request X are downloaded. Therefore, in the example above:

• Order L which is associated with Service Request X is downloaded.
• Although order M is not associated with the downloaded activity (Activity 1), it is associated with the downloaded service request (Service Request X) and, therefore, it is also downloaded.
• Order N is not associated with Service Request X and, therefore, it is not downloaded.

Note that Activity 2 is not selected even though its associated service request (X) and order (M) are selected.