Siebel HelpDesk Guide > Setting Up Employee Self-Service >

Linking Self-Service Forms to the Inbox

To route an employee self-service form to the Inbox, the form and the inbox must be linked. Figure 8 shows the business process used when linking the form and the Inbox.

Figure 8. Linking Employee Self-Service Form to Inbox

As an administrator, you can create an approval type to link a form to the inbox. After the approval type is configured, you can reference the approval type name within the employee self-service requestor form. For information about creating an approval type, see Siebel Applications Administration Guide.

NOTE:  The following procedure is required only for new Employee Self-Service forms, not for preconfigured forms. For more information on creating an Employee Self-Service form, see Designing Employee Self-Service Requestor Forms.

This task is a step in Process of Setting Up Employee Self-Service.

To link employee self-service forms to the Inbox

1. Navigate to the Site Map > Administration - SmartScript > Scripts view.
2. In the Scripts list, select the Employee Self-Service form (SmartScript) you want to link to the Inbox.
3. Click the Programs view tab, and in the Programs list, add a new record and complete the fields.
   1. In Name field, select Script_Finish from the drop-down list.
   2. In the Program Language field, select eScript from the drop-down list, and then click Save.
4. In the eScript form, enter the following script:

   function Script_Finish ()

   {

   var szScriptSessionId;

   var szRequester;

   var svc;

   var indata;

   var outdata;

   // Cancel saving everything to the database

   Cancel ();

   indata =TheApplication ().NewPropertySet ();

   outdata = TheApplication ().NewPropertySet ();

   // Get the login name of the user

   szRequester = TheApplication ().LoginName ();

   // Get SmartScript Save Session table Id.

   szScriptSessionId = GetSessionId ();

   // ItemObjectId, ItemType, ItemSubmittedBy, and ItemDescription are the

   // required input arguments for the "Universal Inbox.Initialize"

   indata.SetProperty ("ItemObjectId", szScriptSessionId);

   // Item Type is the Approvals Inbox type defined in the

   // Approvals Inbox Administration screen

   indata.SetProperty ("ItemType", "PAFChange");

   // Short Description of the inbox item

   indata.SetProperty ("ItemDescription", szScriptSessionId);

   indata.SetProperty ("ItemSubmittedBy", szRequester);

   // ItemQueueDuration, ItemPriority, and ItemComments are the

   // optional input arguments for the "Universal Inbox.Initialize"

   indata.SetProperty ("ItemQueueDuration", "129600");

   indata.SetProperty ("ItemPriority", "High");

   indata.SetProperty ("ItemComments", "Comments from Employee Self-Service");

   svc = TheApplication ().GetService ("Universal Inbox");

   svc.InvokeMethod("Initialize", indata, outdata);

   }

5. In the Script field, change the indata.SetProperty ("ItemType", "") parameters as needed.

   The second parameter of the function should equal the name of the appropriate Inbox type. For example:

   // Approvals Inbox Administration screen

   indata.SetProperty ("ItemType", "PAFChange");

   NOTE:  For more information on Inbox types, see Siebel Applications Administration Guide.

6. Click Check Syntax to locate syntax issues.
7. Save the program record.