Siebel HelpDesk Guide >

IT Service Management Solution Set

This chapter is about managing the IT Service Management Solution set. It includes the following topics:

For information about setting up and using Siebel HelpDesk features and resources that administrators can use to set up other features, see Setting Up HelpDesk.

Siebel HelpDesk Guide Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Legal Notices.