Contacts

Contacts are individuals with whom your company currently conducts business or expects to conduct business with in the future. These individuals can be employees of other companies, independent consultants, vendors, or personal acquaintances. A contact is generally associated with an account, and often, an account record includes links to information about several different contacts at that company.

You can display contacts stored in your BlackBerry device, or from the Siebel industry application, or both. For more information, see Accessing Contacts.

Appointments

Displays your appointments or events. For more information, see Using Appointments and Calendar.

Tasks

Displays a list of tasks sorted in chronological order by the due date. For more information, see Tracking Tasks.

Accounts

Accounts are generally companies that you do business with, but you can also track partners, competitors, affiliates, and so on as accounts. For more information, see Accessing Accounts.

Opportunities

Opportunities are sales deals that, at some point, might be included in revenue forecasting. For more information, see Accessing Opportunities.

Users

Users are coworkers and partners who are assisting you with your accounts and opportunities. For more information, see Accessing Users.

Notes

Displays notes. Notes are your notes that are associated with contacts or accounts.