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Modifying the Windows Registry to Change Siebel CRM Desktop Behavior

There are several Windows Registry parameters you can modify that affect Siebel CRM Desktop behavior. For example, you can specify visibility of certain dialog boxes, the path where certain files are stored, or if the live update feature is allowed.

CAUTION:  Modifying the Windows Registry can cause serious and permanent problems that you might not be able to resolve. You must be very careful to make only the modifications you require, and that the modifications you make do not negatively affect functionality or performance.

For more information, see Changes That Siebel CRM Desktop Makes in the Windows Registry.

To modify Windows Registry parameters to change the behavior of Siebel CRM Desktop

  1. To automate changes to Windows Registry parameters, use an administrative tool, such as Systems Management Server or Marimba.
  2. Add or modify Windows Registry parameters, as necessary.

    For more information, see Windows Registry Parameters That Affect Siebel CRM Desktop Behavior.

Windows Registry Parameters That Affect Siebel CRM Desktop Behavior

Table 11 describes the Windows Registry parameters that you can modify to change Siebel CRM Desktop behavior. In the Registry Editor (regedit), you can modify these parameters in the following path:

HKEY_CURRENT_USER\Software\Oracle\CRM Desktop

Table 11. Windows Registry Parameters That Affect Behavior of the Siebel CRM Desktop Add-In
Windows Registry Parameter
Description

AppLanguageID

ID of the current installation package of Microsoft Outlook.

ConnectorCfgPath

Path to the connector_configuration.xml file in the customization package.

DestinationProfile

Name of the Microsoft Outlook profile for which the add-in is installed.

DestinationStore

Name of the Microsoft Outlook profile for which the add-in is installed.

DisableLiveUpdate

Specifies the live update feature. The following values are valid:

  • 0. Live update is allowed.
  • 1. Live update is not allowed.

DisableSyncConfirmation

Suppresses confirmation for deleting an object. The following values are valid:

  • 1. Suppress confirmation for deleting an object.

The corresponding attribute in the connector_configuration.xml file of the customization package automatically overwrites the DisableSyncConfirmation key.

FiltersEstimateOnTimer

Sets the interval in milliseconds for an automatic estimation of records after the filters are changed in the control panel. The following values are valid:

  • 0. Do not estimate automatically.

This entry is not accessible through the administrative interface.

HTTPClient:AcceptCompression

A flag that instructs the Web Service Connector to accept zipped HTTP content. This parameter is not accessible through the administrative interface.

HTTPClient:CompressOutgoing

A flag that instructs the Web Service Connector to send zipped HTTP content. This parameter is not accessible through the administrative interface.

HTTPClient:ConnectTimeout

The timeout for the connection in milliseconds.

HTTPClient:ReceiveTimeout

The timeout for the receiving requests in milliseconds.

HTTPClient:SendRetryCount

The count for the connection retries in milliseconds.

HTTPClient:SendTimeout

The timeout for the sending requests in milliseconds.

MaximumSyncPassthrough

Sets the threshold for the number of objects that Siebel CRM Desktop sends from the Siebel Server to Microsoft Outlook during one synchronization cycle. If the number of objects exceeds the value specified for the MaximumSyncPassthrough parameter, then Siebel CRM Desktop prompts the user to apply a more restrictive filter. The default value is 5000.

Page:Feedback:AttachLog

Specifies a log for the feedback form. The following values are valid:

  • 0. Do not attach a log to the feedback form.
  • 1. Attach a log to the feedback form.

ProxyLogin

The login for the proxy server.

ProxyPassword

The password for the proxy server.

ProxyServer

The host name for the proxy server.

ProxyServerPort

The port number for the proxy server.

ProxyUsage

Flag that specifies a proxy server. The following values are valid:

  • 0. Do not use a proxy server.
  • 1. Use a proxy server.

RunPeriodicalSyncAlways

Determines if Siebel CRM Desktop starts a scheduled synchronization at the scheduled time or waits until Microsoft Outlook is idle. The following values are available:

  • 0. Wait until Microsoft Outlook is idle to start the scheduled synchronization.
  • 1. Start the scheduled synchronization immediately when the synchronization is scheduled to occur. The value is 1.

SessionsKeepAliveAmount

Defines the number of synchronization sessions to store in the internal database as history. Siebel CRM Desktop stores statistical information for each synchronization session. To view information about synchronization issues, the user can use the list control in the Sync Issues tab of the Synchronization Control Panel.

SharedByDefault:NewItems

Determines how Siebel CRM Desktop shares newly created Microsoft Outlook items. The SharedByDefault:NewItems registry key controls the following option:

Always share with Siebel new: Appointments, Contacts, Tasks

To access this option, the user right-clicks the Siebel CRM Desktop icon in the system tray, chooses Options, and then clicks the Advanced tab in the CRM Desktop - Options dialog box.

Siebel:ComponentName

Specifies the component name. The default value is eai_enu.

The Siebel:ComponentName parameter is appended to the URL. For more information, see Overriding Windows Registry Parameters That Locate the Siebel Server.

Siebel:HideSavePasswordOption

Determines how Siebel CRM Desktop displays the Save Password check box on the login screen. The following values are valid:

  • 0. Display the Save Password check box. Siebel CRM Desktop displays this check box by default.
  • 1. Do not display the Save Password check box.

Siebel:MetaInfoFilePath

Describes the path to the siebel_meta_info.xml file in the customization package.

Siebel:Protocol

Defines the URL protocol. The default is http. The following values are valid:

  • http
  • https

Siebel:RequestSuffix

Defines the suffix of the URL to the Siebel Server. The following is the default value:

start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1

For more information, see Overriding Windows Registry Parameters That Locate the Siebel Server.

Siebel:Server

Defines the host name of the URL. The default value is empty.

Siebel:ServerPort

Defines the port of the URL. The default value is 80.

SuppressSyncEstimating

Determines how, at the beginning of the synchronization, Siebel CRM Desktop gets an estimated count of all the object types that are visible to the current user. The following values are valid:

  • 0. Do get the count of all the object types.
  • 1. Do not get the count of all the object types.

SwitchToAutoCompleteChoiceLimit

Limits the number of items that Siebel CRM Desktop displays in the box in the Filters tab when the user creates rules.

SyncDumpBaseFname

Defines the full path and file name for the synchronization dump file that Siebel CRM Desktop creates separately for each synchronization. Siebel CRM Desktop stores synchronization history information in this file. Siebel CRM Desktop uses it for investigation purposes.

Siebel:SOAPDumpBaseFname

Describes the path to where Siebel CRM Desktop stores information about SOAP activity. This information describes the requests and replies of the Web Service Connector. For more information, see Enabling SOAP Data Dumps.
    
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