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Siebel CRM Desktop for Microsoft Outlook Administration Guide > How Siebel CRM Desktop Works > How Siebel CRM Desktop Uses the Siebel Enterprise > About the PIM Client Sync Service Business ServiceThe PIM Client Sync Service business service delegates calls that Siebel CRM Desktop receives from Microsoft Outlook and contains methods to address calls from the Siebel CRM Desktop application. Each method is generic and is not tightly coupled to a specific Siebel object. A Web service provides access to the business service methods. Siebel CRM Desktop accesses the Web service through SOAP messages. The business service receives and sends the custom integration object as parameters of the method for the business service. The PIM Client Sync Service business service performs the following steps:
For more information, see About Integration Objects. |
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