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How Siebel CRM Desktop Uses the Siebel Enterprise

This topic describes some of the major components in the Siebel Enterprise that Siebel CRM Desktop uses. It includes the following topics:

• Siebel Enterprise Components That Siebel CRM Desktop Uses
• About the Web Service API
• About the PIM Client Sync Service Business Service
• About the EAI Siebel Adapter Business Service
• About Integration Objects
• User Details Business Component
• About Authentication and Session Management
• How Siebel CRM Desktop Uses the Microsoft Exchange Server

For an illustration of how parts of the Siebel Enterprise fit in Siebel CRM Desktop, see Siebel Enterprise Components That Siebel CRM Desktop Uses.