Siebel Public Sector Guide > Setting Up Cases >
Defining Locations
This task is a step in Process of Setting Up Cases. See About Location Tracking for more information about how organizations can use defined locations in Public Sector. To define a location
- Navigate to the Administration - Data screen > Location view.
- In the Location list, create a new record and complete the fields as appropriate.
The following table describes some of the fields.
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Location |
Name of the location. |
Type |
Options include Hill, Mall, National Park, and so on. |
Cross Street |
The location's cross street, if any. |
Country |
The country of the location. |
Altitude |
The altitude of the location. This can be particularly helpful when describing a location on a hill or other raised ground. |
- Scroll down to the Addresses list and create a new record.
The following table describes some of the fields.
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Street Address |
The street address for the location, if available. |
Street Address 2 |
Secondary street address for the location. |
Address Name |
Descriptive name for the address—for example, High Street Mall Address. |
Premise |
Select this check box if the address relates to a building or part of a building. |
Location |
This field is automatically set to show the location which is selected in the Location list. |
- Repeat Step 3 until you have added all the addresses which relate to the location.
To associate existing addresses with a location
- Navigate to the Administration - Data screen > Addresses view.
- Select an existing address record or create a new one.
- In the Location field, select the location with which the address should be associated.
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