Siebel Public Sector Guide > Setting Up Cases >

Defining Locations

This task is a step in Process of Setting Up Cases.

See About Location Tracking for more information about how organizations can use defined locations in Public Sector.

To define a location

1. Navigate to the Administration - Data screen > Location view.
2. In the Location list, create a new record and complete the fields as appropriate.

   The following table describes some of the fields.

   Field	Comments
   Location	Name of the location.
   Type	Options include Hill, Mall, National Park, and so on.
   Cross Street	The location's cross street, if any.
   Country	The country of the location.
   Altitude	The altitude of the location. This can be particularly helpful when describing a location on a hill or other raised ground.

3. Scroll down to the Addresses list and create a new record.

   The following table describes some of the fields.

   Field	Comments
   Street Address	The street address for the location, if available.
   Street Address 2	Secondary street address for the location.
   Address Name	Descriptive name for the address—for example, High Street Mall Address.
   Premise	Select this check box if the address relates to a building or part of a building.
   Location	This field is automatically set to show the location which is selected in the Location list.

4. Repeat Step 3 until you have added all the addresses which relate to the location.

To associate existing addresses with a location

1. Navigate to the Administration - Data screen > Addresses view.
2. Select an existing address record or create a new one.
3. In the Location field, select the location with which the address should be associated.