Siebel Public Sector Guide > Managing Investigative Cases > Creating an Incident Report >

Adding Offense, Victim, and Arrest Information to Incidents

This task is a step in Process of Managing Investigative Cases.

Using the Incidents screen's Offenses, Offenders, Victims, and Arrests views, users can record information about individuals involved in an incident, list the offenses committed, and any arrests which were completed or attempted as a result. Agents can track individuals across multiple incidents, even when an individual has a different role in an incident.

The offenders, offenses, and victims that you can select from each of these views is dependent on the records already entered in the other views. For example, the victims that you can associate with each offender using the Incidents screen > Incidents List > Offenders > Victims view is dependent on the victim records already entered in the Incidents screen > Incidents List > Victims view. For this reason, it is recommended that you enter information in the following order:

1. Enter all offense, offender, victim, and arrest records on the Incidents screen's Offenders, Offenses, Victims, and Arrests views.

   Leave the Arrests view until last because it depends on the other views for information.

2. Go back through each of these views and use the subviews to associate the appropriate information with each of the above records. For example, associate victims and offenses with each offender.

Adding Offense Information to Incidents

Perform the following procedure to add offense information to incidents.

To add offenses to an incident

1. Navigate to the Incidents screen > Incident List view.
2. Select an incident record and drill down on the Incident Summary field.
3. Click the Offenses view tab.
4. Create a new record and complete the fields as appropriate.

   The following table describes some of the fields.

   Field	Comment
   Offense Name	Select the offense which was committed in relation to this incident. Once you have selected an offense name, the Offense Code and Offense Category fields are automatically populated. NOTE:  The offense options must be set up by the administrator. This task includes updating three Lists of Values (LOVs): PUB_OFFENSE_NAME, PUB_OFFENSE_CATEGORY, and PUB_OFFENSE_CODE. The Parent LIC field is set on the PUB_OFFENSE_NAME value and then mapped to the appropriate category and code. See the Siebel Applications Administration Guide for more information about constrained LOVs.
   Status	Indicates whether the offense was attempted or completed.
   Location Type	Select the most appropriate location type to describe the location where the offense was committed.
   Motivation Type	Select any probable motivations for the offense. Options include Anti-racial and Anti-religious. Once you have selected a value for this field, you can further clarify the motivation type using the Motivation Sub-Type field.
   Criminal Activities	Using this field, you can select the type of criminal activity (for example, Buying/Receiving or Distributing/Selling) and enter new records with a description of the activity.

5. (Optional) If you want to add offenders to the offense record:
   • Scroll down, click the Offender view tab, and click Add.

     Before you can add offenders in this view, you must first add or create the offender records in the Incidents screen > Incidents List > Offenders view. See Adding Offender Information to Incidents for more information.

6. (Optional) If you want to add victims to the offense record:
   • Scroll down, click the Victim view tab, and click Add.

     Before you can add victims in this view, you must first add or create the victim records in the Incidents screen > Incidents List > Victims view. See Adding Victim Information to Incidents for more information.

7. (Optional) If you want to add a list of any weapons or other forms of force used:
   1. Scroll down and click the Force view tab.
   2. Create a new record, specifying the weapon category, and providing a text description of the weapon (if any).
8. (Optional) If you want to add any assets to the offense record,
   1. Scroll down, click the Assets view tab, and click Add.

      Before you can add assets from this view, you must first add the assets using the Incidents screen > Incidents List > Assets view. See Adding Asset Information to Incidents for more information about assets.

9. (Optional) If you want to add notes or attachments to the offense record, scroll down and use the Notes and Attachments views.

Adding Offender Information to Incidents

Perform the following procedure to add offender information to incidents.

To add offender information to an incident

1. Navigate to the Incidents screen > Incident List view.
2. Select an incident record and drill down on the Incident Summary field.
3. Click the Offenders view tab.
4. Create a new record and complete the fields as appropriate.

   Alternatively, click Add to select an offender from a list which is comprised of both contacts and group suspects.

   NOTE:  If you select a contact that is also an employee (the record was created using the Administration - User screen > Employees view), you cannot alter their details from this view. However, if you select a normal contact (the record was created using the Contacts or Group Suspects screen), you can edit this record.

5. (Optional) If you want to associate each offender with a particular offense:
   1. Select the appropriate offender in the Offenders list.
   2. Scroll down, click the Offenses view tab, and create a new record.

      The offenses available for selection from the Offense Name field are those which have already been added in the Incidents screen > Incidents List > Offenses view. See Adding Offense Information to Incidents for more information.

6. (Optional) If you want to associate each offender with a particular victim:
   1. Select the appropriate offender in the Offenders list.
   2. Scroll down and click the Victims view tab.
   3. In the Victims list, click Add.

      The individuals available for selection must already have been added in the Incidents screen > Incidents List > Victims view. See Adding Victim Information to Incidents for more information.

   4. In the Relationship to Victim list, create a new record and select the type of relationship that the offender had with the victim.
7. (Optional) If you want to add notes to the offender record, scroll down and use the Notes view.

Adding Victim Information to Incidents

Perform the following procedure to add victim information to incidents.

To add victim information to an incident

1. Navigate to the Incidents screen > Incident List view.
2. Select an incident record and drill down on the Incident Summary field.
3. Click the Victims view tab.
4. Create a new record and complete the fields as appropriate.

   Alternatively, click Add to add an individual already entered in the system.

5. (Optional) If you want to associate each victim with a particular offense:
   1. Select the appropriate victim in the Victims list.
   2. Scroll down, click the Offenses view tab, and create a new record.

      The offenses available for selection from the Offense Name field are those which have already been added in the Incidents screen > Incidents List > Offenses view. See Adding Offense Information to Incidents for more information.

6. (Optional) If you want to associate offenders with each victim:
   • Scroll down, click the Offender view tab, and click Add.

     Before you can add offenders in this view, you must first add or create the offender records in the Incidents screen > Incidents List > Offenders view. See Adding Offender Information to Incidents for more information.

7. (Optional) If you want to add a list of any injuries suffered by each victim:
   1. Scroll down and click the Injuries view tab.
   2. Create a new record, specifying the type of injury category, and providing a text description of same.
8. (Optional) If you want to add notes to the victim record, scroll down and use the Notes view.

Adding Arrest Information to Incidents

Perform the following procedure to add arrest information to incidents.

To add arrest information to an incident

1. Navigate to the Incidents screen > Incident List view.
2. Select an incident record and drill down on the Incident Summary field.
3. Click the Arrests view tab.
4. Create a new record and complete the fields as appropriate.

   The following table describes some of the fields.

   Field	Comment
   Last Name	Select an offender from the list of those already entered on the Incidents screen > Incident List > Offenders view.
   Arrest Status	Indicates whether the arrest was completed or just attempted.
   Arrest Sequence	This field is a counter which is automatically populated for each new arrest record. This means that the first arrestee has a value of 1, the second has a value of 2 and so on.
   Arrestee Armed With	In this field, you can create records for any weapons that were used to commit the offense.
   Multiple Incidents Indicator	Indicates that the offender is involved in multiple incidents.

5. (Optional) To list each offense for which an offender was arrested:
   1. Select the appropriate offender in the Arrests list.
   2. Scroll down, click the Offenses view tab, and create a new record.

      The offenses available for selection from the Offense Name field are those which have already been added in the Incidents screen > Incidents List > Offenses view. See Adding Offense Information to Incidents for more information.

6. (Optional) If you want to add activities related to the arrest, scroll down and use the Activities view.
7. (Optional) If you want to add notes or attachments to the arrest record, scroll down and use the Notes and Attachments views.