Siebel eService Administration Guide Addendum for Industry Applications > Siebel eBanking and Siebel eBrokerage > About the Bill Pay Page for Siebel eBanking and eBrokerage >

Reviewing Payees and Payments

Call center agents can review the list of payees that have been selected by the customer or the payments that have been scheduled.

To review a contact's payees

1. In Siebel Finance, navigate to the Contacts screen.
2. In the Show drop-down list, select All Contacts.
3. In the Contacts list, select a contact.
4. Click the Bill Payment view tab.

   The Service Request Acct Services Contact Bill Payees View appears.

5. In the Show drop-down box, select Payees or Payments Scheduled. Payments scheduled can be viewed as a list or chart.