You can configure Siebel eCollaboration in the following ways:

• Configuring Siebel eCollaboration Views
• Configuring Lists of Values Used with Web Collaboration
• Configuring Sound on the Communications Toolbar for eCollaboration

Screens are provided for you to administer Siebel eCollaboration in the following ways:

• Working with Web Collaboration Templates. You can add, delete, or modify templates used in communications configurations for Web collaboration.
• Checking the Status of a Session. You can check the status of active and completed sessions.
• Viewing the Text of a Siebel eCollaboration Chat. You can view the text of a session's chat.