Integration Platform Technologies: Siebel eBusiness Application Integration Volume ll > Siebel eAI and File Attachments > Using MIME Messages to Exchange Attachments >

Creating Workflow Processes Examples

Depending on whether you are preparing for an outbound or an inbound attachment exchange, you need to design different workflow process as described in the following two procedures.

Outbound Workflow Process

To process the attachment for an outbound request you need to create a workflow process to query the database, convert the Integration Object and its attachments into a MIME hierarchy, and then create a MIME document to send to the File Transport business service.

To create an outbound workflow process

1. Navigate to Workflow Process Designer.
2. Create a workflow process consisting of Start, End, and four Business Services. Set up each Business Service according to the task it needs to accomplish.
3. Define your process properties.

   Set workflow process properties when you need a global property for the entire workflow.

   Name	Data Type	Default String
   SiebelMessage	Hierarchy
   Error Message	String
   Error Code	String
   Object Id	String
   Process Instance Id	String
   Siebel Operation Object Id	String
   MIMEHierarchy	Hierarchy
   SearchSpec	String	[Account.Name] = 'Sample Account'
   <Value>	String	Default output is binary.

4. The first business service queries the Account information from the database using the EAI Siebel Adapter business service with the Query method. This step requires the following input and output arguments.

   Input Argument	Type	Value	Property Name	Property Data Type
   Output Integration Object Name	Literal	Sample Account	-	-
   SearchSpec	Process Property	-	SearchSpec	String

   Property Name	Type	Output Argument
   SiebelMessage	Output Argument	Siebel Message

   NOTE:  For more information on using EAI Siebel Adapter, see EAI Siebel Adapter.

5. The second business service in the workflow converts the Account integration object and its attachments to a MIME hierarchy using the EAI MIME Hierarchy Converter business service with the SiebelMessage to MIME Hierarchy method. This step requires the following input and output arguments.

   Input Argument	Type	Property Name	Property Data Type
   Siebel Message	Process Property	SiebelMessage	Hierarchy

   Property Name	Type	Output Argument
   MIMEHierarchy	Output Argument	MIME Hierarchy

   NOTE:  For more information on the EAI MIME Hierarchy Converter, see About the EAI MIME Hierarchy Converter.

6. The third business service of the workflow converts the MIME hierarchy to a document to be sent to File Transport business service. This step uses the EAI MIME Doc Converter business service with the MIME Hierarchy To MIME Doc method. This step requires the following input and output arguments.

   Input Argument	Type	Property Name	Property Data Type
   MIME Hierarchy	Process Property	MIMEHierarchy	Hierarchy

   Property Name	Type	Output Argument
   <Value>	Output Argument	MIME Message

   NOTE:  For more information on the EAI MIME Doc Converter, see About the EAI MIME Doc Converter.

7. For the final step, you need to set up the last business service of the workflow to write the information into a file using the EAI File Transport business service with the Send method. This step requires the following input arguments.

   Input Argument	Type	Value	Property Name	Property Data Type
   Message Text	Process Property	-	<Value>	String
   File Name	Literal	c:\temp\account.txt	-	-

   NOTE:  For details on File Transport, see Transports and Interfaces: Siebel eBusiness Application Integration Volume III.

Inbound Workflow Process Example

To process the attachment for an inbound request, you need to create a workflow process to read the content from a file, convert the information into a Siebel Message, and send to EAI Siebel Adapter to update the database accordingly.

To create an inbound workflow process

1. Navigate to Workflow Process Designer.
2. Create a workflow process consisting of Start, End and four Business Services. Set up each Business Service according to the task it needs to accomplish.
3. Define your process properties.

   Set workflow process properties when you need a global property for the entire workflow.

4. The first business service in the workflow reads the Account information from a file using the EAI File Transport business service with Receive method. This step requires the following input and output arguments.

   Input Argument	Type	Value
   File Name	Literal	c:\temp\account.txt

   Property Name	Type	Output Argument
   <Value>	Output Argument	Message Text

   NOTE:  For details on File Transport, see Transports and Interfaces: Siebel eBusiness Application Integration Volume III.

5. The second business service of the workflow converts the Account information to a MIME hierarchy using the EAI MIME Doc Converter business service with the MIME Doc to MIME Hierarchy method. This step requires the following input and output arguments.

   Input Argument	Type	Property Name	Property Data Type
   MIME Message	Process Property	<Value>	String

   Property Name	Type	Output Argument
   MIMEHierarchy	Output Argument	MIME Hierarchy

6. The third business service of the workflow converts the MIME hierarchy to a document and sends it to the EAI Siebel Adapter business service. This step uses the EAI MIME Hierarchy Converter business service with the MIME Hierarchy to Siebel Message method. This step requires the following input and output arguments.

   Input Argument	Type	Property Name	Property Data Type
   MIME Hierarchy	Process Property	MIMEHierarchy	Hierarchy

   Property Name	Type	Output Argument
   SiebelMessage	Output Argument	Siebel Message

7. The last step of the workflow writes the information into the database using the EAI Siebel Adapter business service with the Insert or Update method. This step requires the following input argument.

   Input Argument	Type	Property Name	Property Data Type
   Siebel Message	Process Property	SiebelMessage	Hierarchy