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Managing Partner Training Courses

Siebel eTraining is fully integrated with Siebel PRM. Using Siebel Partner Manager, brand owners can set up and manage web-based video format courses, classroom-based courses with live instructors, courses on CD, and distance learning courses. In addition, brand owners can use the Siebel Partner Manager to host and deploy web-based courses.

Siebel eTraining allows channel managers to deploy video, online, and in-class courses and tests for partner employees. You use the Siebel Partner Manager to:

• Enter and administer information about courses, classes, curricula
• Enroll partners in training courses
• Track enrollments for courses and classes as well as performance on tests and progress toward curriculum completion
• Create certification tests, establish minimum passing requirements for tests, and track partner employees' performance on tests
• Build and maintain libraries that contain training materials that enrollees can download
• Develop, administer, and track the results of online tests

For more information on setting up training courses and managing registration, see Siebel eTraining Guide.