Siebel Training Guide > Course Registration, Withdrawal, and Completion >

Registering for a Scheduled Class


If an instructor-led class is being offered at various times or locations, each offering of the course is called a class or class session. Registering for a scheduled class also applies to courses of type Distance Learning where the live Web class can be offered at various times.

Nonregistered contacts who are not associated with an account cannot register for a class unless a system default price list is set up. For more information, see Siebel eSales Administration Guide.

This task is a step in Process of Registration, Withdrawal, and Completing Courses.

To register for a scheduled class

  1. Log in to the Training site as a registered user or a new user.
  2. From the Learning Center page, click the appropriate link in the Find Training section.

    For an explanation of the Find Training links, see Finding and Viewing Training Information.

  3. In the Courses list, click the name of the course for which you want to register.

    If the course for which you want to register is not visible on the Courses list, you can search for it, using the Search Classes form. You can search for courses by the following criteria:

    • Course Name
    • Format (can be Instructor-led, Distance Learning, or Third-Party)
    • Instructor
    • Course Code
    • Provider
    • Units
    • Hours
    • Days
    • Rating
    • Start Date
    • End Date
  4. Enroll for the class you want to take:
    • If the class you want to take has multiple sessions available, a View Schedule link is displayed. Click this link and then click Enroll in the row for the class session you want to attend.
    • If the class you want to take has only one session, click Enroll in the row for the class you want to attend.

      If you are trying to register for a course that has prerequisites you have not fulfilled, the following message appears:

    Incomplete Prerequisites

    If you are trying to register for a course in which you are already enrolled, the following message appears:

    Duplicate Enrollment

    If you are trying to register for a class that is filled, but has an open waitlist, the Add to Waitlist button appears instead of the Enroll button.

  5. In the My Class Details, verify the values in the Name, Start, End, Location, and Classroom fields.

    If there is no fee for the training you have selected, and if space is still available, the registration process is complete and the following changes occur:

    • The My Class Details view appears, and registration number and a confirmed status for your registration are listed.
    • In the Course Links section, you can click the Course Launch button to begin the course immediately.
    • My Live/Classroom Training is updated to include a Confirmed status.

      NOTE:  If the administrator did not select the Auto-Confirm flag (check box cleared), then enrollment status is set to Pending-Approve. This functionality allows administrators to manually manage the enrollment.

      If there is no room in the class (that is, if the maximum enrollment has already been reached), the you can use the Add to Waitlist button to automatically be placed on a waiting list for any open spaces. Skip the remaining steps of this procedure.

      When a student is wait-listed, the My Live/Classroom Training is updated to include a status of Waitlisted for the registration. The My Classes view are updated to include a registration number and wait-listed status.

      NOTE:  If the administrator has specified a maximum waitlist size and the waitlist has been filled, then the user receives a message saying that no space is available on the waitlist. At this point, go to the Class Schedule view and select another class session.

      If there is a fee for the training, and if space is still available, the Shopping Cart appears, containing information about the charge for the training.

      If you want to register for more training before paying, navigate to the appropriate screen and continue registering. Your registration status is Pending until you pay.

  6. Click Check Out to display the Payment Method form, and enter your credit card and billing information.

    If you have used the Shopping Cart before, your previously entered information may appear for you to edit or confirm.

  7. Click Continue to show the Order Summary, verify that all information is correct, and click Confirm Order.
  8. Click Return to Home Page, and then click View My Class Schedule to show the My Classes list.

    The list that appears includes the training you selected, with the Status field set to Confirmed, showing that you have been registered for the training.

    If your registration is successful, you automatically receive an email confirming your course enrollment. A reminder email is also sent three days before the course is scheduled to begin.

    NOTE:  Users can also view quote and order details from the My Account page. For more information, see Siebel eSales Administration Guide.

Siebel Training Guide