Siebel Training Guide > Creating and Modifying Skills Tests >

Creating Training Test Questions and Answers

The following procedures describe how to create a question that can later be associated with one or more skills tests and how to create an answer for each question.

This task is a step in Process of Creating Skill Tests and Questions.

To create a question for use in skills tests

1. From the application-level menu, choose Navigate > Site Map > Administration - Training > Test Questions.
2. In the Questions list, create a new record, complete the fields, and save the record.

   The following table describes the fields.

   Field	Comments
   Name	Use this field to indicate a short name for the test question. This field can be used for querying and sorting later.
   Question ID	This value is system assigned.
   Status	Set this field to Active to make it active for selection.
   Type	The type of question you are defining. This value is used to determine how the question appears, and what options are available. Choices include True or False, Text, Essay, Multiple Choice, Single Choice, Header, Range, Random Pool, Footer, Sub-Header, Ranged Response, and Survey. If you want to randomly draw a question from a pool, you must create a placeholder question by choosing the type Random Pool.
   Points	The default point value of the question within a test. You can specify a different point value when you specify test details.
   Category	Use this field to indicate the general type of information sought in the question. The choices are All, Industry, Product, Job Role, and Organization.
   Explanation	A text field optionally used to specify a single question pool to which the question belongs.
   Release	Select this check box to lock the test and release it to end users. After release, administrators have to create a new test version to change the test.
   Text	The question text that appears to test takers.
   Admin. Notes	This field is not displayed to the user and allows administrator to enter notes about the test for administrative purposes.

To create an answer to the question

1. From the application-level menu, choose Navigate > Site Map > Administration - Training > Test Questions.
2. In the Questions list, select a question.

   NOTE:  The Release field check box should be selected after answers are created.

3. Click the More Info view tab, and in the Answers list, click New and complete the fields for the answer.

   A number is automatically entered in the Sequence field.

   The following table describes the fields.

   Field	Comments
   Sequence	Indicates the order in which possible answers appear to test takers.
   Answer Text	The text of a possible answer that test takers see.
   Correct	When selected, indicates that the current answer is correct. When there are multiple correct answers, select this field for all of them.
   Partial Value %	Point value for the selected answer. For example, if two correct answers in a multiple choice should total 10 points, assign each answer a partial value of 5.

4. Repeat Step 3 for each possible answer you want to appear to test takers.

   You can sort records or use queries to find information of particular interest. To sort, click the menu button and select Advanced Sort.

5. If you remove an answer, leaving a gap in the sequence numbers, click Renumber.