Setting Up a Delegated Training Administrator

This new feature allows organizations to set up a delegated administrator who can enroll other users into training.

For general setup procedures to set up an employee with responsibilities, see Applications Administration Guide.

Setting up Training Regions and Locations

This new feature allows the administrator to set up a region hierarchy, logically grouping geographically related locations.

Setting Up Training Courses

New features include enhancements to the training catalog and other administrative functions.

Importing an AICC or SCORM Course

Support for AICC and SCORM standards when importing courses, including AICC compliance, SCORM support for version 1.2 specifications, and compliance with leading content providers.

Accessing the Training Site

Training site enhancements include a Web-like interface that allows users to bookmark and use the Back button.

Finding and Viewing Training Information

A new navigation bar on the Training home page helps end users navigate within the Training site. This navigation bar remains visible regardless of what page the user is accessing within the Training site. In addition, the training home page now includes a section of the page for posting news articles, which allows administrators to post unstructured communication to their user base. A news article might be annoucement the training organization wants to communicate, such as a new course or curriculum introduction, and so on.

For more information on posting feature articles, see Siebel Employee Relationship Management Administration Guide.

Finding and Viewing Training Information

Using an improved search capability, end users can search for specific training, view the entire training catalog, view a list of courses appropriate to the job role, find a list of upcoming classes in a specific location, search for a specific curriculum, and search for training by job skills.

Course Registration, Withdrawal, and Completion

The one-click enrollment features allows end users to select a class, register, and receive registration confirmation by clicking Enroll.

Taking Tests, Tracking Progress, and Viewing Transcripts

This new feature provides improved display of test results and transcripts.