Table 118. Create Service Request ASI Fields
Name
|
XML Tag
|
Data Type
|
Length
|
Req.
|
Notes
|
Service Request
|
Service Request
|
|
|
|
Primary integration component.
User key field: SR Number.
|
Account
|
Account
|
DTYPE_TEXT
|
100
|
|
|
Account Location
|
AccountLocation
|
DTYPE_TEXT
|
50
|
|
|
Closed Date
|
ClosedDate
|
DTYPE_UTCDATETIME
|
7
|
|
|
Conflict Id
|
ConflictId
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Contact Account
|
ContactAccount
|
DTYPE_TEXT
|
100
|
|
|
Contact Email Address
|
ContactEmailAddress
|
DTYPE_TEXT
|
100
|
|
|
Contact Financial Accounts
|
ContactFinancialAccounts
|
DTYPE_TEXT
|
100
|
|
Used for picking a related entity.
|
Contact First Name
|
ContactFirstName
|
DTYPE_TEXT
|
50
|
|
|
Contact Home Phone
|
ContactHomePhone
|
DTYPE_TEXT
|
40
|
|
|
Contact Last Name
|
ContactLastName
|
DTYPE_TEXT
|
50
|
|
Used for picking a related entity.
|
Created
|
Created
|
DTYPE_DATETIME
|
7
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Customer Ref Number
|
CustomerRefNumber
|
DTYPE_TEXT
|
64
|
|
|
Description
|
Description
|
DTYPE_TEXT
|
2000
|
|
|
INS Area
|
INSArea
|
DTYPE_TEXT
|
30
|
|
Bound by SR_AREA LOV.
|
INS Parent SR Number
|
INSParentSRNumber
|
DTYPE_TEXT
|
64
|
|
Used for picking a related entity.
|
INS Product
|
INSProduct
|
DTYPE_TEXT
|
50
|
|
Bound by SR_AREA LOV.
|
Id
|
Id
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Mod Id
|
ModId
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Owner
|
Owner
|
DTYPE_TEXT
|
50
|
|
Used for picking a related entity.
|
Owner Group
|
OwnerGroup
|
DTYPE_TEXT
|
100
|
|
Used for picking a related entity.
|
Priority
|
Priority
|
DTYPE_TEXT
|
30
|
|
Bound by SR_PRIORITY LOV.
|
Product
|
Product
|
DTYPE_TEXT
|
100
|
|
Used for picking a related entity.
|
Product Part Number
|
ProductPartNumber
|
DTYPE_TEXT
|
50
|
|
|
SR Id
|
SRId
|
DTYPE_ID
|
15
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
SR Number
|
SRNumber
|
DTYPE_TEXT
|
64
|
|
User key field.
|
Status
|
Status
|
DTYPE_TEXT
|
30
|
Y
|
Bound by SR_STATUS LOV.
|
Updated
|
Updated
|
DTYPE_DATETIME
|
30
|
|
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
|
Operation
|
Operation
|
DTYPE_TEXT
|
30
|
|
System field.
|
Searchspec
|
Searchspec
|
DTYPE_TEXT
|
250
|
|
System field.
|
