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Associate Product


Associate Product allows an external application to associate a product with a service request within the Siebel application. Figure 57 describes the structure of this ASI.

Figure 57.  Associate Product Issue ASI

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Table 119 lists the integration object of this ASI.

Table 119.  Associate Product Components
XML Method for SOAP
Integration Object
Integration Object XML Tag
SvcMgmtAssociateProduct
CRM Service Request Product Interface
ListofCRMServiceRequestProductInterface

Table 120 lists the integration components and field attributes.

Table 120.  Associate Product ASI Fields
Name
XML Tag
Data Type
Length
Req.
Notes
Service Request
ServiceRequest
 
 
 
Primary integration component.
User key field: SR Number.
Account
Account
DTYPE_TEXT
100
 
 
Closed Date
ClosedDate
DTYPE_UTCDATETIME
7
 
 
Conflict Id
ConflictId
DTYPE_ID
15
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
Contact Account
ContactAccount
DTYPE_TEXT
100
 
 
Contact First Name
ContactFirstName
DTYPE_TEXT
50
 
 
Contact Last Name
ContactLastName
DTYPE_TEXT
50
 
Used for picking a related entity.
Created
Created
DTYPE_DATETIME
7
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
Description
Description
DTYPE_TEXT
2000
 
 
Id
Id
DTYPE_ID
15
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
Mod Id
ModId
DTYPE_ID
15
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
SR Id
SRId
DTYPE_ID
15
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
SR Number
SRNumber
DTYPE_TEXT
64
 
User key field for Service Request.
Status
Status
DTYPE_TEXT
30
Y
Bound by SR_STATUS LOV.
Updated
Updated
DTYPE_DATETIME
30
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
Operation
Operation
DTYPE_TEXT
30
 
System field.
Searchspec
Searchspec
DTYPE_TEXT
250
 
System field.
Internal Product
InternalProduct
 
 
 
Integration component.
User key field: Name.
Conflict Id
ConflictId
DTYPE_ID
15
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
Created
Created
DTYPE_DATETIME
7
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
Description
ProductDescription
DTYPE_TEXT
255
 
 
Id
Id
DTYPE_ID
15
 
This read-only field is automatically populated by the Siebel application on insertion and cannot be updated.
Mod Id
ModId
DTYPE_ID
15
 
 
Name
ProductName
DTYPE_TEXT
100
Y
User key field for Internal Product.
Product Cost
ProductCost
DTYPE_NUMBER
22
 
 
Product Level
ProductLevel
DTYPE_NUMBER
22
 
 
Product Type
ProductType
DTYPE_TEXT
30
 
Bound by FINCORP_PROD_ADMIN_CLASS_MLOV.
Operation
Operation
DTYPE_TEXT
30
 
System field.
Searchspec
Searchspec
DTYPE_TEXT
250
 
System field.


 Application Services Interface Reference 
 Published: 15 May 2003