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Contributing and Approving Content


The Content Inbox is the screen that Content Contributors and Approvers use to interact with the approval workflow. In the My Content Items view users will see any content item currently assigned to their position by the approval workflow, and will be able to drill down on hyperlinks to the appropriate views to contribute, edit, preview, and approve content.

To contribute (add or edit) a content item

  1. Navigate to the Content Inbox screen.
  2. From the Show drop-down menu, select My Content Items.

    The Content Items list contains all of the content items currently assigned to you by the approval workflow.

    Items that require contribution can be identified by the status Pending Submit.

  3. Select an item.
  4. For each item, you can perform the following optional actions:
    • Click the Contributors and Approvers view tab to see the positions assigned to the contribution and approval process.
    • Click the History view tab to review actions taken on the item to date.
    • Drill down on Item Reference hyperlink to preview the content item.
  5. Drill down on the Action hyperlink and use the associated administration view to add or edit content.

    This link will dynamically take you to the Add/Edit view associated with the content type. If the action is Delete this link is not active. Instead, completion of a deletion task indicates approval to delete the referenced item.

    For more information about editing content assets, see About Content Assets.

  6. Return to the Content Inbox using the History button.
  7. If the content item is an Add action, update the Item Reference field on the content item to reference the content you just created. Clicking the Item Reference pop-up displays a pick list from which you can select the content record that you just created.
  8. Click on the Item Reference link to view the item and verify that it is complete and accurate.

    Return to the Content Inbox using the History button.

  9. Add comments as needed to the content item, and change the status of the item as appropriate. For example, change the status from Pending Submit to Submitted.

To approve content

  1. View all content items in the Content Inbox and select an item to work on. Items that require approval can be identified by the status Pending Approval.
  2. For each item, you can perform the following optional actions:
    • Click the Contributors and Approvers view tab to see the positions assigned to the contribution and approval process.
    • Click the History view tab to review actions taken on the item to date.
    • Drill down on Item Reference hyperlink to preview the content item.
  3. Make any comments to the content item, and change the status of the item as appropriate. For example, change the status from Pending Approval to Approved or Rejected.

 Applications Administration Guide
 Published: 09 September 2004