Applications Administration Guide > Correspondence >

About Monitoring Fulfillment


After they have processed a request, the fulfillment center employees click Done. Clicking Done updates the Status Field of the request to Done, and it creates an activity for each recipient indicating that correspondence has been sent.

Users monitor the status of their correspondence requests by looking at the entry in the Status column of the My Correspondence Requests view to see if the status is Done.

Similarly, a fulfillment center manager monitors the status of pending requests by looking at the entry in the Status column of records in the Fulfillment screen.


 Applications Administration Guide
 Published: 09 September 2004