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Setting Up the Symbolic URL for Access to the D&B Database
When you have a connection to the Internet and have a D&B account set up already (with a user ID and password), you can:
- Obtain the most current account information by invoking real-time searches of the D&B database and online purchase
- Access and order D&B business and credit reports
For more information about D&B reports and about searching D&B for new accounts, see Siebel Call Center User Guide.
To access D&B data live from your Siebel application through the D&B Web site, you must first contact D&B for a user ID, password, and payment options. Then you can set up your Siebel application to access the D&B database.
To set up the symbolic URL for D&B real-time search and update
- From the application-level menu, choose View > Site Map > Integration Administration > Symbolic URL Administration.
- In the Symbolic URL list, select DNBGlobalAccess.
- Make sure the URL is https://globalaccess.dnb.com/access/scripts/broker.asp
- In the Symbolic URL Arguments list:
To set up the symbolic URL for D&B report ordering
- From the application-level menu, choose View > Site Map > Integration Administration > Symbolic URL Administration.
- In the Symbolic URL list, select DNBReport.
- Make sure the URL is https://reportserver/scripts/ProductRetriever and that the Host Name is www.dnb.com.
- In the Symbolic URL Arguments list:
- From the Show drop-down list, select Host Administration.
- In the HTTP Host list, make sure that there is a record where Name is www.dnb.com and Virtual Name is reportserver.
NOTE: If you are using Siebel eBriefings and want to enable a link from briefing documents to the D&B report ordering site, see Siebel eBriefings Administration Guide.
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Applications Administration Guide Published: 09 September 2004 |