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Defining Server Key Maps


This section explains how to define new server key maps. For more information about server key mapping, see Server Key Maps. For more information about running Assignment Manager using server key maps, see Running Assignment Manager in Interactive Mode.

To define a new server key map

  1. From the application-level menu, choose View > Site Map > Assignment Administration > Server Key Map.
  2. In the Assignment Server Key Mappings list, click New.
  3. In the new record in the More Info form, click in the available fields to enter relevant information.
    1. In the Siebel Server field, enter a server name.
    2. In the Assignment Rule Group field, select an assignment rule group.

Table 19 shows the predefined fields.

Table 19.  Server Key Map Fields
Field
Description
Assignment Rule
Group
A group of assignment rules associated with a particular instance of Assignment Manager. For more information, see Assignment Rule Groups.
Siebel Server
The name of the Siebel Application Server that is running that instance of Assignment Manager. For more information, see Siebel Server Administration Guide.

Figure 27 shows an example of creating a new server key map.

Figure 27.  Example of Defining a New Server Key Map

Click for full size image


 Siebel Assignment Manager Administration Guide 
 Published: 18 June 2003