Siebel eCollaboration Administration Guide > Setting Up Siebel eCollaboration >

Process of Setting Up Siebel eCollaboration

To set up eCollaboration for use by agents and Web site visitors, you perform the following tasks:

  1. Confirming Installation Requirements
  2. Installing the Siebel eCollaboration Server and Related Components
  3. Setting Server Administration Parameters
  4. Integrating Web Collaboration into a Communications Configuration
  5. Setting Up Agents to Receive Web Calls

 Siebel eCollaboration Administration Guide 
 Published: 24 June 2003